1-2 of 2 Answers
Thank you so much for sharing your experience. We're really sorry you've encountered this issue! If possible, please try the following steps to see if the issue persists: - Another wall charger/plug - Another cable/wire - Another wall outlet If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sorry, there was a problem. Please try again later.The full charge of 2 1/2 hours lasts 17 hours and then needs to be re-charged again to be used to charge other equipment.
Sorry, there was a problem. Please try again later.
