Questions & Answers
- Model:
- A1268H11-2
- |
- SKU:
- 6375636
Q: QuestionWhen you receive it is it charged or do you need to charge it ? And how do you use it ?
Asked by Bella.
- A:Answer The power bank has about 60% power capacity when you receive it. You can recharge the battery fully and then start using it, or you can use it to power your devices now, then recharge the PowerCore when its power is used up. It works both ways. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Roav Team
Q: Questiondoes this work with the htc vive pro?
Asked by hp.
- A:Answer Thanks for your question. Sorry, we have tested this item with the HTC Vive pro. The output of this power bank is 5V/2.4A. You can check the output of the original adapter. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Anker Team

Q: QuestionI need a usb C device. Is this compatible? Or do I need a USB on one end and the C on the other?
Asked by Fentons.
- A:Answer There is one USB-C port on this power bank, it is used to recharge this item. You can use one USB-A to C cable to recharge the power bank. Also, there is one USB-A port on this item, you can use one micro USB cable to recharge this item. If you want to check this item can work with your device, please confirm the model of your device. Any needs, please contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Roav Team
Q: QuestionHow much does the Portable Charger Anker PowerCore 20100mAh weigh?
Asked by Jellybelly.
- A:Answer Very lightweight. Can place in pocket.
Answered by Filmmaker50
Q: QuestionI read that this portable charger can charge an iPhone X about 6-7 times. Is this 6-7 times when the iPhone is completely drained or almost at 0%? Just want to make sure because I need this on a long camping trip.
Asked by RC808.
- A:Answer You can somewhat calculate this by dividing the battery bank size by the size of your phone battery. Assuming your phone battery is completely flat and rated at 5,000 mA, this battery pack is 20,000 mA and will recharged that particular phone almost four times. Because 20,000 mA battery bank divided by 5,000 mA phone battery. The only problem is that you will be using this battery for everything else, too. Depending on your type of camping, you might need to consider a small 1 Amp (1,000 mA) USB solar panel or a large one, perhaps 2 Amps to share with your mates and all of their cool tech. Keep in mind that solar panel ratings are taken on a bright sunny day in ideal conditions. Don't forget that the camp site next to you didn't bring a battery and now you are the friendly electric power company. Always bring extra!
Answered by Yaacov
Q: QuestionHow quickly does it charge cell phone? What is the % per minute?
Asked by Anonymous.
- A:Answer It depends on your phone's maximum charger input.
Answered by bhangramaestro
Q: QuestionI have a galaxy A20 5u phone, how many times will it charge my phone before it needs charging
Asked by Dave.
- A:Answer If you mean a galaxy A20 (with 4000mAh battery), it can charge it about 3-3.5 charges. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Roav Team
Q: QuestionWill this charge iPhone 7
Asked by Anonymous.
- A:Answer Yes, it can charge iPhone 7. And you need to use one USB-A to lightning cable to charge your phone. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Anker Team

Q: QuestionCan I charge a Sony a6000 camera with this unit?
Asked by Simon.
- A:Answer Yes, it can charge a Sony a6000 camera. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Roav Team
Q: QuestionWill this work/ have a port for a Samsung Note 10 plus?
Asked by Damon.
- A:Answer This power bank can't work with a Samsung Note 10 plus. You will need a PD power bank with a USB-C port. You can refer to one of the two models. 1. https://www.bestbuy.com/site/anker-powercore-metro-pd-20000-mah-portable-charger-for-most-usb-enabled-devices-dark-gray/6375622.p?skuId=6375622. 2. https://www.bestbuy.com/site/anker-powercore-metro-pd-10000-mah-portable-charger-for-most-usb-enabled-devices-dark-gray/6375616.p?skuId=6375616. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Anker Team

Q: QuestionCan you charge an IPad and iPhone at the same time? How long does the charge last?
Asked by LTM13.
- A:Answer Yes you can charge both at the same time, they charge very quickly as long as you have your power cord. It depends on what type of iPad and I phone you have as to how long the charge lasts. I have the newest iPhone and iPad so the charge lasts for a few hours.
Answered by Kiki
Q: QuestionWill this charge a Microsoft Surface Pro 7? Thanks
Asked by surfacepro7.
- A:Answer Absolutely. It will charge pretty much anything with a USB port
Answered by JayBee
Q: QuestionCompatible with iphone XS Max? Thanks
Asked by Daisy.
- A:Answer Yes, it is compatible with iPhone XS Max. Jus it only charges it at a normal speed. If you want to fast charge your phone, you can refer to the two models: 1. https://www.bestbuy.com/site/anker-powercore-metro-pd-20000-mah-portable-charger-for-most-usb-enabled-devices-dark-gray/6375622.p?skuId=6375622; 2. https://www.bestbuy.com/site/anker-powercore-metro-pd-10000-mah-portable-charger-for-most-usb-enabled-devices-dark-gray/6375616.p?skuId=6375616. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Anker Team

Q: QuestionCan this power bank be used to charge a Dell Latitude E7470 laptop?
Asked by Cassie.
- A:Answer This item can't charge a Dell Latitude E7470 laptop. We don't have any power banks which can charge this laptop currently. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
Answered by Roav Team
Q: QuestionI power up my unit but it no longer charges or lights up?The only thing it does when I first plug it to the USB power adapter the first indicator light flashes four times?And that's it nothing else?please contact me by email if there something i can do?
Asked by Brokenpocketjuice.
- A:Answer Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need! Please try a different outlet/wall charger/cable to see if it helps. If those steps don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are happy to assist you further.
Answered by Anker Team

Q: Questioncan you please answer my question does this device charges s20 androids phones...
Asked by shanny.
- A:Answer if the phone comes with a standard USB cord to plug into the battery bank it will charge the phone.
Answered by akf47
Q: Questiondoes this devise charge Samsung S20 phone
Asked by shanny.
- A:Answer Yes. With the proper charging cable it will handle that task easily.
Answered by RobT
Q: QuestionGoPro Hero 7 Black Compatible?
Asked by Steve.
- A:Answer Not having a go pro, I can't answer that. I know it won't charge my bluetooth, which I find odd. BestBuy has an awesome return policy, so you could give it a try, Sorry I can't be more help.
Answered by deblamo
Q: QuestionWill it charge an iPad Pro 10.5, using the usb side of my Apple cable?
Asked by TonyT4703.
- A:Answer Yes, this power bank can charge an iPad Pro 10.5 using the original cable (USB-A to lightning cable). Just it charges the iPad Pro 10.5 at a normal speed. If you have any further questions, please feel free to contact us via [email protected].
Answered by Anker Team

Q: QuestionDo you ship this product to morocco?
Asked by Yassir.
- A:Answer Sorry, currently we can't ship it to morocco. Thanks for your understanding.
Answered by Anker Team

Most-viewed items
- $109.99$109.99The price was $199.99
- $209.99$209.99The price was $439.99
- $329.00$329.00The price was $349.00
- $249.99$249.99The price was $379.99
- $329.99$329.99The price was $469.99
- $199.99$199.99The price was $349.99
- $99.99$99.99The price was $129.99
- $159.99$159.99The price was $309.99


























