1-2 of 2 Answers
Not to state the obvious but in your settings you need to be on Ant (some TV's have 2 Ant options so try both if yours is like this) secondly you would need to go to the scan channels option in your settings menu and that will program the TV to pick up the channels it receives. If you simply just plugged the antenna into the TV and nothing else it won't work. Hope this helps, if you already knew this sorry for wasting your time. Good luck.
Sorry, there was a problem. Please try again later.Greetings! We are very sorry to hear this. It is odd to not be receiving any signal at all with the ClearStream 4MAX. Before you return the antenna, please chat with us online at https://www.antennasdirect.com/clearstream-tv-support.html or by phone at 877-825-5572. We do have a lifetime warranty on all our ClearStream Antennas, so we would like to troubleshoot to see what the issue could be so we can make this right for you. We are available 7 days a week to help. Thank you.
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