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Thank you for your inquiry. To mute the unit you would hold the mute button on the unit for 2s till you see the mute icon on the UPS. When it is muted it should have a cross through the speaker icon.This should mute all alarms on the unit. I would double check though if the alarm goes off again to make sure there isn't any other alarms on the unit besides the on battery alarm. If there is other alarms on the unit please reach out to an APCbySchneider support team for further assistance. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Sorry, there was a problem. Please try again later.Yes you can turn off the alert alarm. It is controlled with the button on the front of the unit.
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