Questions & Answers

Q: QuestionI am using conventional hearing aids now, but because of an unusually small ear canal I cannot keep them in, does these units come with a very small ear piece so they stay in?

Asked 1 year ago by Dick.

• A:Answer Hey Dick, and yes they do.

  Answered 1 year ago by EliasVerified Purchase

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Q: QuestionIf I buy apple care along with my purchase how does it get activated?

Asked 1 year ago by Yp.

• A:Answer If you buy it in person just ask a salesperson they should help you, if you get it delivered to you then set it up yourself. Go to settings, and apple coverage should be the first thing you see, click on it and it should say you are covered. If you still have questions contact apple support

  Answered 1 year ago by Anonymous

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Q: QuestionWill this work with iPhone 7 pro max?

Asked 1 year ago by Bebe.

• A:Answer Yes

  Answered 1 year ago by Grafixx01Verified Purchase

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Q: QuestionCan i connect them to my tv??

Asked 1 year ago by Lekoch1.

• A:Answer Yes

  Answered 1 year ago by SeanBVerified Purchase

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Q: QuestionHow do you change the ear tips?

Asked 2 years ago by Rotag.

• A:Answer To change AirPods Pro ear tips, pull off the old tips, align the new tips with the connector, and press until they click into place.

  Answered 1 year ago by GenesisNoor

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Q: QuestionWhat is the material of the rubber tips? I have a latex allergy and wondered if they were made of rubber latex.

Asked 2 years ago by Zoe.

• A:Answer It’s silicon per Apple https://support.apple.com/en-us/HT210633

  Answered 2 years ago by JuaHVerified Purchase

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Q: QuestionDoes the pro 2nd generation with MagSafe charger and usb c also come with lanyard?

Asked 2 years ago by Anonymous.

• A:Answer It comes with a c type wire that’s it. You have to purchase lanyard :)

  Answered 2 years ago by MohammedayazHVerified Purchase

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Q: QuestionHow does it compare to boseyearbud 11

Asked 2 years ago by Kahuna.

• A:Answer Far better noise cancellation

  Answered 2 years ago by MohammedayazHVerified Purchase

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Q: QuestionAre they soft

Asked 2 years ago by Ddot.

• A:Answer You’ll have to be more specific. The body itself isn’t soft, however the ear pieces are.

  Answered 2 years ago by TabithaWVerified Purchase

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Q: Questionwil AirPods Pro 2nd gen be able to connect to a Sony smart tv

Asked 2 years ago by danojano.

• A:Answer Yes, Select Settings, select Bluetooth settings then choose Add device. After setting up it is just a case of picking the AirPods icon from the list when needed. This allows late-night use without disturbing others and is ideal for those rare YouTube videos that suggest using headphones for the best effect.

  Answered 2 years ago by KoshikVerified Purchase

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Q: QuestionHow does the hearing aid feature work?

Asked 1 month ago by JarrBass.

This question was asked about the related product: Apple - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White

• A:Answer The hearing aid feature uses the AirPods Pro 2 microphones to pick up surrounding sounds, then boosts and adjusts those sounds in real time to make speech and important noises easier to hear. You can customize amplification, balance, and transparency levels in the iPhone settings, and it works especially well for mild hearing loss or everyday listening situations. It’s not a replacement for medical hearing aids, but it helps improve clarity in conversations and noisy environments.

  Answered 1 month ago by Masoudaa

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Q: QuestionCan this version act as a hearing aid

Asked 1 month ago by Gary.

• A:Answer Yes, AirPods Pro 2 can function as FDA-authorized over-the-counter (OTC) hearing aids for adults with mild-to-moderate hearing loss, offering features like personalized sound amplification and conversation enhancement through Transparency Mode, but they don't replace professional, prescription hearing aids for severe loss or complex needs, lacking some customization and power. You set them up in your iPhone/iPad settings by taking an in-app hearing test or entering audiogram data for customized sound profiles, boosting clarity for speech in calls, music, and the environment.

  Answered 3 weeks ago by JJ830Verified Purchase

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Q: Questioncan these earbuds work for a person who is wearing hearing aids?

Asked 1 month ago by George.

This question was asked about the related product: Apple - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White

• A:Answer no

  Answered 1 month ago by RaymondF

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Q: QuestionWhat year are these

Asked 1 month ago by Lexisimmons3.

This question was asked about the related product: Apple - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White

• A:Answer September 23, 2022. A version with a USB-C charging case

  Answered 1 month ago by AndresQ

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Q: QuestionI have galaxy buds 3 pro. Can i trade in them to get airpods 2 pro

Asked 1 month ago by Bee.

This question was asked about the related product: Apple - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White

• A:Answer Yes you can based on trade availability.

  Answered 1 month ago by VenkataakhilV

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Q: QuestionDo u need a "Apple" phone or will they work with any bluetooth ?

Asked 1 month ago by MrEd.

• A:Answer They work with Bluetooth

  Answered 1 month ago by HaakenD

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Q: QuestionAre the Airpod Pro 2 units new or refurbished?

Asked 2 months ago by MaddyDog.

This question was asked about the related product: Apple - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White

• A:Answer You can buy either if you want brand new you purchase brand new if you want refurbished, you buy refurbished, but there will be a price difference!! But it’s not a crazy price difference so I’d recommend buying brand new! Also it says in the description if they are refurbished that’s the first thing you’ll see refurbished AirPod Pros 2, brand new will say Apple AirPod pros 2 plus every set I’ve purchased only showed new had to search refurbished or open box. They are a little cheaper but not much that’s why I say just get the brand new ones if they are refurbished, it will say it in the description!! Hope that helps

  Answered 1 month ago by AngelaP

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Q: QuestionI have read several comments on how this company sells counterfit Airpods 2. I am worried about buying them if they are fake. Can y'all please if y'all have had anymore issues with that here in 2025?

Asked 2 months ago by FKHess.

This question was asked about the related product: Apple - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White

• A:Answer Please be warned in response to the other comments now they’res a different way to tell now because even with the serial number a fake can be sold as a real set of AirPods. I recently bought “real” AirPods from someone local, and I’ve debunked fake AirPods before with the 2nd gen’s and 1sts but these things looked so real and felt good sounded good and they even got the noise cancelation to work which the older gen’s if they were fake couldn’t do, I then had a issue with one of the pods which led me to go to the Apple Store in altamonte springs and when I sat down with someone they took my AirPods and box with the serial number on it to the back to check them, when she came back she brought a real pair out for proof and show and showed me that the true AirPods are a lot lighter in weight than the ones, and overall had a subtle but different feel to it and they were less transparent to light the color in the light in the middle of the case when u open it should be white not green. She said the reason why I was able to check my serial number earlier and it had valid warranty on the pods is because it’s fake pods and they’re starting to swap the serial numbers. Beware.

  Answered 1 month ago by Anonymous

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Q: QuestionCome with charging case

Asked 2 months ago by Crazylegs98.

This question was asked about the related product: Apple - AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature - White

• A:Answer Yes all Apple AirPods come with a charging case and charging cable they don’t just send the ear pieces cuz how would you charge them!?!? lol so yes they all come with the charging case and charging cable you can also purchase a wireless charger dock that’s only if you want wireless charging tho otherwise everything comes with them that you’ll need to use them daily hope this helps!!

  Answered 1 month ago by AngelaP

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