Questions & Answers

Q: QuestionWhat is the screen resolution?

• A:Answer The screen resolution is 2560 x 1600 (Retina).

Q: QuestionWhat is the battery life?

• A:Answer The battery life of this MacBook Pro is up to 10 hours.

Q: QuestionWhat is the storage type?

• A:Answer The storage type is SSD.

Q: QuestionWhat are the dimensions?

• A:Answer The product dimensions are 12 inches wide, 8.36 inches deep, and 0.61 inches high.

Q: QuestionCan the MacBook Pro connect to a wireless network?

• A:Answer This MacBook Pro has wireless connectivity through Wi-Fi.

Q: QuestionDoes the MacBook Pro have a built-in microphone?

• A:Answer This MacBook Pro does have a built-in microphone.

Q: QuestionIs this product M1, M2, or M3?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer It's neither M1, M2, or M3. Rather, it's an Intel Core i5. Based on how you plan to use it, this might be a good thing. If you're in a stem major then you might want a mac with an intel core chip, as you might be required to use softwares that are only compatible on windows and this type of chip makes running a windows virtual machine easier. That's right— you can run windows on mac through boot camp assistant, a pre-installed application. If you plan to do basic online work without a lotta heavy softwares that might be only compatible with windows, then an Apple chip (M1/2/3) should be more than enough. The latest macs have this type of chip, and you can expect them to be lighter, quicker, and easier to carry around.

  Answered 1 year ago by Anonymous

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Q: QuestionI am a Total Tech Elite member, what is my coverage since it is refurbished?

Asked 1 year ago by Bricksurfer.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer you get zero support with a refurbished Apple carrying an Intel chip. We back it until you walk out the door with it

  Answered 11 months ago by outlawJosie

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Q: QuestionWhat is the processor speed?

Asked 2 months ago by Anonymous.

Q: QuestionWhere is the battery cycle posted on this refurbished item? I don't want to have another broken computer sent to me.....

Asked 6 months ago by ad.

Q: QuestionThis has a camera?

Asked 1 year ago by Nick.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer Yes it does have a camera

  Answered 11 months ago by Anonymous

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Q: QuestionDoes this laptop have an HDMI output so I can hookup my external monitors.

Asked 1 year ago by Jeremy.

• A:Answer No. It only has usb-c ports

  Answered 1 year ago by HeatherS

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Q: QuestionWhat year is it?

Asked 1 year ago by Si.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer 2020

  Answered 1 year ago by RosetteVerified Purchase

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Q: QuestionWhat software does this computer come with?

Asked 1 year ago by Claire.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

Q: QuestionHas the overheating problem been fixed?

Asked 1 year ago by Jordan.

• A:Answer I don't think so... After a couple days of using, my computer started to overheat. It doesn't do it often though. I try to keep my laptop in a cool areas and I've noticed that helps.

  Answered 1 year ago by Rosette

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Q: QuestionCan I use Windows in Bootcamp on this computer?

Asked 2 years ago by catlib55.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

Q: QuestionCan you purchase AppleCare with this laptop

Asked 2 years ago by Tammy.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat year is this from

Asked 2 years ago by John.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer 2020

  Answered 2 years ago by Anonymous

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Q: QuestionIs the overheating problem been fixed?

Asked 2 years ago by Primrose.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray