Questions & Answers

Q: QuestionWhat is the screen resolution?

• A:Answer The screen resolution is 2560 x 1600 (Retina).

Q: QuestionWhat is the battery life?

• A:Answer The battery life of this MacBook Pro is up to 10 hours.

Q: QuestionWhat is the storage type?

• A:Answer The storage type is SSD.

Q: QuestionWhat are the dimensions?

• A:Answer The product dimensions are 12 inches wide, 8.36 inches deep, and 0.61 inches high.

Q: QuestionCan the MacBook Pro connect to a wireless network?

• A:Answer This MacBook Pro has wireless connectivity through Wi-Fi.

Q: QuestionDoes the MacBook Pro have a built-in microphone?

• A:Answer This MacBook Pro does have a built-in microphone.

Q: QuestionIs this product M1, M2, or M3?

Asked 11 months ago by Anonymous.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer It's neither M1, M2, or M3. Rather, it's an Intel Core i5. Based on how you plan to use it, this might be a good thing. If you're in a stem major then you might want a mac with an intel core chip, as you might be required to use softwares that are only compatible on windows and this type of chip makes running a windows virtual machine easier. That's right— you can run windows on mac through boot camp assistant, a pre-installed application. If you plan to do basic online work without a lotta heavy softwares that might be only compatible with windows, then an Apple chip (M1/2/3) should be more than enough. The latest macs have this type of chip, and you can expect them to be lighter, quicker, and easier to carry around.

  Answered 11 months ago by Anonymous

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Q: QuestionI am a Total Tech Elite member, what is my coverage since it is refurbished?

Asked 1 year ago by Bricksurfer.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer you get zero support with a refurbished Apple carrying an Intel chip. We back it until you walk out the door with it

  Answered 6 months ago by outlawJosie

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Q: QuestionWhere is the battery cycle posted on this refurbished item? I don't want to have another broken computer sent to me.....

Asked 2 months ago by ad.

Q: QuestionThis has a camera?

Asked 9 months ago by Nick.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer Yes it does have a camera

  Answered 6 months ago by Anonymous

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Q: QuestionDoes this laptop have an HDMI output so I can hookup my external monitors.

Asked 1 year ago by Jeremy.

• A:Answer No. It only has usb-c ports

  Answered 10 months ago by HeatherS

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Q: QuestionWhat year is it?

Asked 1 year ago by Si.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer 2020

  Answered 1 year ago by RosetteVerified Purchase

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Q: QuestionWhat software does this computer come with?

Asked 1 year ago by Claire.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

Q: QuestionHas the overheating problem been fixed?

Asked 1 year ago by Jordan.

• A:Answer I don't think so... After a couple days of using, my computer started to overheat. It doesn't do it often though. I try to keep my laptop in a cool areas and I've noticed that helps.

  Answered 1 year ago by Rosette

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Q: QuestionCan I use Windows in Bootcamp on this computer?

Asked 1 year ago by catlib55.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

Q: QuestionCan you purchase AppleCare with this laptop

Asked 1 year ago by Tammy.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer Yes

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhat year is this from

Asked 1 year ago by John.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer 2020

  Answered 1 year ago by Anonymous

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Q: QuestionIs the overheating problem been fixed?

Asked 1 year ago by Primrose.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

Q: QuestionWhat was initially wrong with the macbook?

Asked 1 year ago by Jesus.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 16GB Memory - 512GB SSD - Space Gray

• A:Answer It overheats often.

  Answered 1 year ago by Anonymous

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