Questions & Answers

Q: Questioncan I trade my iphone 11 pro max 64gb verizon and if yes how much can i get for it.

Asked 5 years ago by asjrade.

• A:Answer Yes, you can! If your iPhone 11 still works correctly I believe you can get a little over 300 dollars as a trade-in value. Here is the exact link to get that estimate: https://tradein.bestbuy.com/client/#/catalog/

  Answered 4 years ago by katie

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Q: QuestionHow do I charge an IPhone 12. Does the charging equipment come with the phone.

Asked 5 years ago by FP.

• A:Answer It comes with a lightning cable that has a USB-C connection, so out of the box you may have difficulties finding a solution for that cable. It does have a lightning input which means you can use previous generation charging cables, but the new fast charging features can only be achieved with their new brick and cable peripherals, and also the wireless charger, which also has to be connected with the USB-C and new brick combination.

  Answered 5 years ago by JasonS

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Q: QuestionWhy is it when I try trading in with verizon it says account manager??? Because im trying to trade in my iphone X and pay $650 for the phone

Asked 5 years ago by Johnathan.

This question was asked about the related product: Apple - iPhone 12 Pro Max 5G 128GB - Graphite (Verizon)

• A:Answer Take the easy way go to Best Buy or Verizon store - I traded in IPHONE 11 PRO MAX cherry condition - they gave me $475.00 credit toward new IPHONE 12 PRO MAX - I paid $ 625.00.

  Answered 4 years ago by Navyman2020

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Q: QuestionCan i trde in my ipjone 11?

Asked 5 years ago by Suzy.

• A:Answer Yes, you can! If your iPhone 11 still works correctly I believe you can get a little over 300 dollars as a trade-in value. Here is the exact link to get that estimate: https://tradein.bestbuy.com/client/#/catalog/

  Answered 4 years ago by katie

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Q: QuestionDoes this phone come with a dual sim option available?

Asked 5 years ago by Undoingtrux13.

• A:Answer Yes although one sim is physical and the other is an eSIM

  Answered 5 years ago by KaeL

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Q: QuestionCan you buy this phone unlocked without a carrier?

Asked 5 years ago by Great.

• A:Answer Dont listen to the guy who said you can get them unlocked, Best Buy hasnt had unlocked iphones in months. If you look at the website you can see its only the SE unlocked and nothing else. You can ONLY get unlocked iphones at the apple store at this time. Please dont head into a best buy expecting to buy the new iphones unlocked.

  Answered 5 years ago by AlexAMS

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Q: QuestionCould I trade in my iPhone XR for the iPhone 12 pro

Asked 5 years ago by Lucy.

• A:Answer Heck yea they would love to upgrade an existing iPhone user! They may even have some trade in specials! Don’t wait you won’t regret it!

  Answered 4 years ago by Jonn

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Q: QuestionDoes it have “home button” like iPhone 6-7-8? Is it taller or lager than iPhone 8 Plus?

Asked 5 years ago by rose.

• A:Answer Not home button like the older gens and it will be larger with the 6.7 inch display on the max

  Answered 5 years ago by GandG

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Q: QuestionDoes this open for all networks?

Asked 5 years ago by fidel.

This question was asked about the related product: Apple - iPhone 12 Pro Max 5G 128GB - Graphite (Verizon)

Q: Question"Is iPhone 11 compatible with 5G?".

Asked 5 years ago by Anonymous.

• A:Answer No. Iphone 11 is not 5g compatible...

  Answered 5 years ago by Luke

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Q: QuestionIf purchasing two phones what are the deals on that and is the 12pro max bigger than the 10x max

Asked 5 years ago by Brenda.

• A:Answer You would need to call on any deals but it is larger with the 6.7 display from the older 6.5

  Answered 5 years ago by GandG

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Q: QuestionWill I be able to purchase this device with a best buy gift card?

Asked 5 years ago by Nikki.

• A:Answer Yes, but you will have to have a designated carrier to activate at the time of purchase.

  Answered 5 years ago by kenfldude

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Q: Questioni want to by the iPhone 12 Pro outright without getting a plan. does best buy sell phones without the customer getting a phone plan?

Asked 4 years ago by BigChief.

• A:Answer I do not believe so but I could be wrong.

  Answered 4 years ago by sunshineriaVerified Purchase

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Q: QuestionIf i do an in store trade in, do they have to set up the new phone themselves or am i allowed to take the phone home after i give them my old one? I'm a youtuber and i would like to do an unboxing of the phone myself.

Asked 4 years ago by Botman.

This question was asked about the related product: Apple - iPhone 12 Pro Max 5G 128GB - Silver (Verizon)

• A:Answer They have to take the phone. To update your phone you need to do a back up on itunes.

  Answered 4 years ago by Wabuman

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Q: QuestionIf I want to buy the iPhone 12 pro max no trade and pay retail price can I put a sizable down payment and still finance a portion . Reason being to lower my monthly payment cost ?

Asked 4 years ago by TC.

• A:Answer I would like to get a new I phone. At this time I think I have left it in new irleans. If I purchase a new one can I get my same number and when I find it get the numbers transferred to the new one

  Answered 4 years ago by Monie

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Q: QuestionIf you bought the iPhone 12 Pro Max with Verizon but with unique payment, then I can unlock it with another operator?

Asked 5 years ago by Noel503.

• A:Answer I read that it automatically unlocks after 6 months

  Answered 4 years ago by Anonymous

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Q: Questioni want to buy this phone on best buy card it wont let me how do i do it i dont want it added to my verizon bill

Asked 5 years ago by richie.

This question was asked about the related product: Apple - iPhone 12 Pro Max 5G 128GB - Graphite (Verizon)

• A:Answer Talk in person with mobile phone salesperson. I had no trouble.

  Answered 4 years ago by Ginny

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