Questions & Answers

Q: QuestionWill this be an unlocked phone? (I mean can we use on any other service later), as we pay the full-price but activated with T-mobile carrier for now.

Asked 4 years ago by ND.

• A:Answer This isn't an unlocked phone. I had a conversation with best buy and T-Mobile in this regard. They said that this is a locked phone. However, the carrier can unlock it later if you satisfy their elibility criteria.

  Answered 4 years ago by Hagrid

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Q: QuestionTells me if it's unlock phone I need to buy nowApple - iPhone 13 Pro 5G 256GB - Sierra Blue

Asked 4 years ago by Mimi.

• A:Answer The devices you order from bestbuy are from carrier like Verizon ATT or T mobile all locked by carriers

  Answered 4 years ago by KinwaVerified Purchase

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Q: QuestionIs this phone brand new or refurbished? And is it being shipped from a third party vendor?

Asked 3 years ago by Lynn.

This question was asked about the related product: Apple - iPhone 13 Pro 5G 256GB - Alpine Green (T-Mobile)

Q: QuestionI have a monthly plan with T-Mobile. If I buy a new phone from Best Buy can I keep the plan I’m on or do I have get a new plan?

Asked 3 years ago by Curmudgeon.

• A:Answer I believe so

  Answered 3 years ago by Sadiyq222

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Q: QuestionIs the phone unlocked? Can ;you answer with an answer that does not run off the edge of the screen or is scrollable so it can be seen?

Asked 4 years ago by flounder.

• A:Answer No! Only available at Apple store!

  Answered 4 years ago by Jazzed4tech

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Q: QuestionIs it unlocked or not?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - iPhone 13 Pro 5G 256GB - Gold (T-Mobile)

• A:Answer No it is not unlocked! Only unlocked phones are available at Apple stores!

  Answered 4 years ago by Jazzed4tech

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Q: QuestionI can only see option of picking a carrier. I want a phone unlocked. Can this not be done at $999?

Asked 4 years ago by Samby.

This question was asked about the related product: Apple - iPhone 13 Pro 5G 256GB - Gold (T-Mobile)

• A:Answer You may only purchase an unlocked iPhone 13 at an official Apple store! They do not sell unlocked iPhone 13pro at Best Buy; they only have contracted iPhones using the 3 main companies-AT&T, Verizon, T-Mobile/Sprint

  Answered 4 years ago by Jazzed4tech

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Q: QuestionIs this price for current T Mobile customers?

Asked 4 years ago by Sofia.

This question was asked about the related product: Apple - iPhone 13 Pro 5G 256GB - Gold (T-Mobile)

• A:Answer Yes, it shows price for tmobile customers or price for unlocked phone for any carrier.

  Answered 4 years ago by ACM928

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Q: QuestionDo you have an estimated delivery date for iPhone 13 pro on T Mobile?

Asked 4 years ago by SirDavid.

This question was asked about the related product: Apple - iPhone 13 Pro 5G 256GB - Silver (T-Mobile)

Q: QuestionDo you accept old I-phones trade in, and what price. I have Consumer Cellular, can I activate a new phone from your store with Consumer Cellular?

Asked 4 years ago by ConsumerReno.

• A:Answer Use the trade In feature if your phone isn’t listed then it’s not excepted for trade in

  Answered 4 years ago by Jazzed4techVerified Purchase

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Q: QuestionIf I have Metro PCS… do I get a TMobile phones as the carrier?

Asked 4 years ago by Phe.

• A:Answer If i have two phones w/ metropcs, can i trade in other metropcs phone?

  Answered 4 years ago by MetroPcs

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