“If I buy a phone for Verizon, with the trade in option, where do I submit my phone? And do I have to go somewhere to add this phone to my line?”
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Verizon will send you a padded envelope and box with a prepaid label to ship your old phone back to them after you start the activation/trade-in process on your new phone. You will start this process in the Verizon portal after you login with your username/mobile and password. The nice part is that you will have both your old phone and your new phone at the same time so you can take your time and do your backup/data transfer. Also if you have MFA codes and that kind of thing, you can still use your old phone until you successfully transfer it to your new phone. And lastly, it can take some time for the new phone to activate so you will have your old phone in the meantime. Once everything is activated, you will see your new billing cycle a few changes: 1. One-Time Activation Fees 2. New monthly finance charge if you financed 3. Credit offset from trade-in ($830 if done with 36 month financing for upgrade line, $1000 if new or added line) I've pieced most of this process together myself but I'm fairly confident this is how it is going to play out. I'll know for sure Friday when I pick up my new Pro Max :)
Sorry, there was a problem. Please try again later.Hi fellow costumer, If you buy a Verizon locked phone at Best Buy with the trade-in option, you have two ways to submit your old phone: Mail it in: Best Buy will provide you with a shipping label and packaging materials to mail in your old phone. Drop it off at a Best Buy store: You can bring your old phone to any Best Buy store and drop it off at the customer service desk. Once you have submitted your old phone, Best Buy will inspect it to determine its condition and value. If your phone is in good condition, you will receive a trade-in credit that you can use towards the purchase of your new phone. If you are trading in your phone for a down payment on your new phone, you will need to pay the remaining balance of the down payment at the time of purchase. You will also need to sign a service contract with Verizon. If you are trading in your phone for a full refund, you will receive a refund check in the mail within 7-10 business days after Best Buy has received your phone. You can add your new phone to your Verizon line by calling Verizon customer service or by visiting a Verizon store Wishing you a smooth and seamless trade-in experience!
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