Questions & Answers

Q: QuestionWhat is the maximum water resistance this iPhone has?

• A:Answer The iPhone has a maximum water resistance of 19.68 feet.

Q: QuestionWhat kind of screen does this iPhone have?

• A:Answer This iPhone has a Super Retina XDR display.

Q: QuestionWhat operating system does the iPhone use?

• A:Answer The iPhone operating system is Apple iOS.

Q: QuestionHow much storage does this iPhone have?

• A:Answer This iPhone has 256 gigabytes of built-in storage.

Q: QuestionDoes this iPhone have wireless internet connectivity?

• A:Answer Yes, this iPhone has wireless internet connectivity.

Q: QuestionIs the iPhone water resistant?

• A:Answer Yes, this iPhone is water resistant.

Q: QuestionHello! Are they going to sell the unlocked 17 Pro Max?

Asked 6 months ago by Howard.

• A:Answer No, they do not sell unlocked iPhones. You can only buy an iPhone at Best Buy if you have AT&T or Verizon. So sadly to say they won’t be getting my business.

  Answered 6 months ago by Alfred

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Q: QuestionIf I buy the AT&T 17 iPhone pro max and pay it in full, will it be unlocked at the time I pick it up?

Asked 6 months ago by Anonymous.

• A:Answer No it will not be. Best Buy only sells carrier locked Pro models.

  Answered 6 months ago by AnonymousVerified Purchase

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Q: QuestionIf I buy from Best Buy, will you move all the information over from the existing phone?

Asked 6 months ago by Roc.

• A:Answer Hi Roc! We will 100% assist you if you would like to move your information, however there is a one time fee of 40$ to help you set up your new device. If you are a Best Buy Total member, you 40$ fee is waived and we will help you complimentary.

  Answered 6 months ago by nickolas

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Q: QuestionDo you guys offer unlocked phone for trade in?

Asked 6 months ago by Aradhana.

• A:Answer If you don’t see an unlocked iPhone on their website, then they probably don’t. All I see are iPhones tied to the major carrier networks. It’s almost like Best Buy is working in conjunction with Verizon and AT&T instead of their customers best interest.

  Answered 5 months ago by Anonymous

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Q: QuestionCan I buy the iPhone without a network carrier?

Asked 6 months ago by Rodrigo.

• A:Answer Unfortunately, Best Buy only sells iPhones for AT&T or Verizon. Which in my opinion, that’s really dumb.

  Answered 6 months ago by Alfred

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Q: QuestionIs the amount per month inclusive of activation?

Asked 1 month ago by Olie.

Q: QuestionWhen would you get your phone if you do a monthly pay?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Apple - iPhone 17 Pro Max 256GB - Silver (AT&T)

Q: QuestionDo you have a T- mobile carrier

Asked 1 month ago by Mirsa.

• A:Answer Yes

  Answered 1 month ago by KishaF

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Q: QuestionSo, this may be a silly question as I don't know much about techy techy stuff. Anyway can I trade in a Samsung S24 Ultra (it's in excellent shape, thank God) for the new Max iPhone 17???

Asked 1 month ago by RabbitRidesHD.

Q: QuestionCan I get I17 promax unlocked

Asked 1 month ago by Bob.

This question was asked about the related product: Apple - iPhone 17 Pro Max 256GB - Silver (AT&T)

Q: QuestionIf I buy an iPhone 17 Pro Max and pick it up at Best Buy, will the staff transfer all of my stored info on my old iPhone onto the new one?

Asked 2 months ago by Grim.

• A:Answer We did transfer our service to ATT in Nov.2025 at a BEST BUY store with the ATT REPRESENTATIVE. All data was transferred to our new IPhone Pro 17 after contracts were completed for a three (3) year plan. Great deal, new phones (2) with full service and coverage for a monthly service fee $102.00 total. Also, BEST BUY GEEK SQUAD will always provide great service for all mobile devices, use them often. Good deal…. Bodie,

  Answered 2 months ago by Anonymous

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Q: QuestionCan I buy through Verizon and then cancel the operator?

Asked 2 months ago by gabi.

This question was asked about the related product: Apple - iPhone 17 Pro Max 256GB - Silver (AT&T)

Q: QuestionI want to buy 17 pro max, but I use mint operator, which has a physical sim. Can you turn this into e-sim if I come to the shop?

Asked 3 months ago by Sid.

• A:Answer Best Buy in only sells locked iPhone 17pro. You need to have att or Verizon as a mobile provider

  Answered 2 months ago by Dabby

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