Questions & Answers

Q: QuestionWhen will they be back in stock? I’ve been trying to get one but they are always sold out.

Asked 4 years ago by Nathan.

Q: Questionis there an attachment that goes on my i pone so i can accept credit card payments from my customers

Asked 4 years ago by Anonymous.

Q: QuestionDOES THIS FIT AN IPHONE X?

Asked 4 years ago by Anonymous.

• A:Answer It works perfect with an iPhone X. It is my understanding that each phone size requires a different case so just double check before purchase

  Answered 4 years ago by ScottVerified Purchase

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Q: QuestionWhat's the energy capacity of the battery?

Asked 4 years ago by ShadSterling.

• A:Answer This case can completely recharge my iPhone X once

  Answered 4 years ago by ScottVerified Purchase

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Q: QuestionSo it says when you purchase this item you get four months of Apple Music and apple news for free. Do you still get that if you went to a Best Buy location and picked it up?

Asked 5 years ago by Alanah.

• A:Answer The code for apple music/news should be on your reciept.

  Answered 4 years ago by Codybrianna1

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Q: QuestionIs this case waterproof? If not, do you have an extended battery waterproof case that fits an iPhone 10?

Asked 5 years ago by Jeff.

• A:Answer No, it is not waterproof.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionSo since I purchased this item does it come with a charger since I didn’t receive one and I have used my iPhone charger it still charges but is that bad for the case ?!?

Asked 5 years ago by Nicole.

• A:Answer No

  Answered 5 years ago by Phonerebel5298

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Q: Questioni have a mophie wierless charging pad will this charge the apple case

Asked 5 years ago by karl.

• A:Answer Yes, I have the same and it charges the phone and case at the same time. Works perfectly.

  Answered 5 years ago by Rick

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Q: QuestionWill this fit an iPhone 11 pro?

Asked 5 years ago by Anonymous.

• A:Answer Nope! It only works for iPhone XS not even for Xs max. You have to take a look at 11 pro case as it is already available in the market

  Answered 5 years ago by Teja

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Q: QuestionDo bestbuy offer warranty on this item????

Asked 5 years ago by Ter.

• A:Answer Other than there standard 30 day - no. You can buy an extended warranty through BB, but Apple warranties it for a year. Keep your receipt.

  Answered 5 years ago by DarinVerified Purchase

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Q: QuestionWill a pop socket stick on this case

Asked 5 years ago by Tammy.

• A:Answer Yes

  Answered 5 years ago by DarinVerified Purchase

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Q: QuestionWill an iphone10 fit this case

Asked 5 years ago by Lesia.

• A:Answer Yes

  Answered 5 years ago by TxJJ

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Q: QuestionIs there a warranty?

Asked 5 years ago by JTMoney13.

• A:Answer Best Buy offers their normal return warranty. Apple gives a 1 year warranty on it.

  Answered 5 years ago by Darryl

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Q: QuestionIs the case waterproof? Will anything bad happen if i have put my phone with the case underwater?

Asked 5 years ago by Anonymous.

• A:Answer No don’t do it

  Answered 5 years ago by Kasper214

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Q: QuestionWill it work on a wireless charger?

Asked 5 years ago by CL.

• A:Answer Not well

  Answered 5 years ago by YessVerified Purchase

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Q: QuestionWill this case work on my he apple 6s phone

Asked 6 years ago by Fina.

• A:Answer No

  Answered 6 years ago by Sheldonantao

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Q: QuestionCase you use a Qi / wireless charger, to charge phone & case?

Asked 6 years ago by MTandiZ.

• A:Answer Yes

  Answered 6 years ago by kpritts

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Q: QuestionHow much does this weigh?

Asked 6 years ago by Anonymous.

• A:Answer Product is a little heavy, but you get used to it. It weighs in at 98 grams.

  Answered 6 years ago by JohnVerified Purchase

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Q: Questionwill it fit an iPhone X?

Asked 5 years ago by LIZZ.

This question was asked about the related product: Apple - iPhone XS Smart Battery Case - White

• A:Answer Yes, it will fit the iPhone X. The only thing that doesn't match up perfectly is the speaker hole/mic cutouts on the bottom.

  Answered 5 years ago by iambrandoom

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