Questions & Answers

Q: QuestionWhat software is included with this computer?

Asked 5 years ago by Mac.

• A:Answer Your Mac comes with a wide range of apps already installed, so you can have fun, work, connect with friends, get organized, buy things, and more. Productivity programs like Pages, Numbers and Keynote and creative programs like Photos, iMovie and GarageBand are all available for free with your new Mac.

  Answered 5 years ago by Apple Inc.

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Q: QuestionIs this Macbook Pro considered an M-1 ? I have the new ProTools 2020.11. Concerned about compatibility.

Asked 5 years ago by Boomer.

• A:Answer No, M-1 is a newer model which came right after this one. It is currently being sold by Apple. However, this Mac Pro (2020) does upgrade to the OS BigSur which allows your laptop to feel like the M-1 MacBook Pro.

  Answered 5 years ago by Sview

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Q: QuestionDoes it come with a charging cable?

Asked 5 years ago by Daffy.

• A:Answer Yes - it’s only the new iPhone 12’s that don’t come with a charger. Every other Apple product does...at least currently...

  Answered 5 years ago by diggetyVerified Purchase

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Q: Questioni would like to know how many MP are the cameras???

Asked 5 years ago by Henri.

Q: QuestionCan you use HDMI ?

Asked 5 years ago by AV123.

• A:Answer Yes, with a usb-c adapter that carries an HDMI function. The computer itself has four usb-c ports only. With the above mentioned adapter or port one will be able to connect an hdmi to the computer.

  Answered 5 years ago by Sview

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Q: QuestionWanted to know if tradein option is available?

Asked 5 years ago by Anagha.

Q: QuestionHow do I use the lowest cost guarantee to purchase an apple laptop? Thanks

Asked 5 years ago by Doc.

Q: Questiondoes it have touch ID?

Asked 5 years ago by jms.

• A:Answer Yes, it does have touch ID.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionCan I purchase the MacBook Pro 13 “ with 16 GB memory and 256 GB storage?

Asked 5 years ago by CT.

• A:Answer No. Please go for MacBook Pro 13 “ with 16 GB memory and 512 GB storage if possible.

  Answered 5 years ago by Ashish

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Q: QuestionCan you use plug in headphones on Mac book pro?

Asked 5 years ago by Anonymous.

• A:Answer Yes. It has a headphone/earbud port on the right side of the laptop.

  Answered 5 years ago by Anonymous

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Q: QuestionDo Apple products require internet security like webroot?

Asked 5 years ago by photons49.

• A:Answer No

  Answered 5 years ago by Sview

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Q: QuestionWhat year is this model

Asked 5 years ago by Anonymous.

• A:Answer Mid 2020 version right before the m-1 models.

  Answered 5 years ago by Star

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Q: QuestionCan I also enjoy Apple's education discount and free airpods on Bestbuy?

Asked 5 years ago by Joey.

• A:Answer No. That is an Apple Education offer. You can order through Apple to get it or if an Apple Store is open near you get it in store. But it’s the only way to get that deal.

  Answered 5 years ago by KaeL

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Q: QuestionIs this the latest 2020 model? Is this the price for a new unboxed model?

Asked 5 years ago by DaoFlex.

• A:Answer Yes it’s the latest model and yes it’s a new unboxed model. Only used ones will show as open box options if any are available and their prices vary.

  Answered 5 years ago by KaeL

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Q: QuestionI have 2013 MacBook pro is that possible to exchange?

Asked 5 years ago by Sathish.

• A:Answer You can see what your trade in value would be but you wouldn’t be doing an exchange.

  Answered 5 years ago by KaeL

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Q: QuestionI got the new macbook pro they said they come with the free stuff and I did not receive the free stuff how do I get the free stuff like the antivirus?

Asked 5 years ago by Kingb.

• A:Answer You should have received an email. Log into your My Best Buy account and check your digital downloads. That is where you would find your free download offers

  Answered 5 years ago by KaeL

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Q: QuestionI need a new laptop cause my old one can not run garmin express because it needs windows 10 too run can I run garmin express On the MacBook Pro?

Asked 5 years ago by Tmg1982.

Q: QuestionIs this Macbook Pro model good for running Zoom simultaneously with having several internet tabs open? I bought a new Macbook Air in June and my laptop has frozen during my Zoom meetings, I'm worried about my Air being too slow when I start Zoom class.

Asked 5 years ago by Val.

• A:Answer Yes! I use zoom, webex, many platforms each day and I never had an issue.

  Answered 5 years ago by Emily

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Q: QuestionDoes anyone know if they have a fix for the overheating issue with the 2020 yet?

Asked 5 years ago by Elleee.

• A:Answer No, this 2020 model still overheats occasionally (lightly but noticeable) but it seemingly depends on the browser of use, and length of use. Many online have mentioned that Safari is the best browser to use to negate heating issues.

  Answered 5 years ago by Sview

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