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You might have to use a different email. I have an apple Itunes accout and rent and buy a lot of movies. When I attempted to use my music device from best buy and inputted my current email it went directly to my current I tunes account. You might need another email account.
Sorry, there was a problem. Please try again later.Go to the app store on the phone you want to redeem on. Then click on the picture or account circle symbol in the top right corner. Then you will see redeem a gift card or code.
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![Apple Music - Free for 4 months (new subscribers only) [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/6391/6391978_sd.jpg;maxHeight=100;maxWidth=60)