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Have u possibly used the Free 3 month subscription. I think I read it was for new Apple Music customers only maybe they gave u the 1 month to make it 4?
Sorry, there was a problem. Please try again later.It won’t give you Apple Music for free for 4 months if you’ve already redeemed a certain amount of months trial in the past. I was excited for the 4 months too! But it only gave me one just like you, there isn’t a way to get the 4 if your not a new user to Apple Music.
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