“I received the email containing the code. But, the link to redeem does not work and I have not figured out another alternative or place to manually input it. Any help?”

Asked by MRR2 5 years ago

1-2 of 2 Answers

I had the same issue as well and I was figuring out what was going on so I kept on trying and trying. So my only conclusion was to call Apple customer service and they help me with the process they told me to go to apple.com and they gave me a website to go to And they tell me to make an account with this free Promo Apple Music and if you do have an account with Apple they will explain the process step-by-step with you. It is a very easy process and they will work with you and they will help you no matter if you make a mistake you just explain to them what happened.
Answered by Ciscothephotographer 4 years ago
Sorry, there was a problem. Please try again later.
Go to iTunes scroll to the bottom page, look for a tab redeem. Try the code there.
Answered by Tookie 5 years ago
Sorry, there was a problem. Please try again later.