Questions & Answers

Q: QuestionCan I use this iPhone with any carrier?

• A:Answer Yes, this iPhone is unlocked and compatible with AT&T.

Q: QuestionDoes this iPhone have a fingerprint reader?

• A:Answer Yes, this iPhone has a fingerprint reader for security.

Q: QuestionWhat is the screen refresh rate for this iPhone?

• A:Answer The screen refresh rate is 60Hz.

Q: QuestionDoes this iPhone have HDR?

• A:Answer Yes, this iPhone has high dynamic range.

Q: QuestionDoes this iPhone have wireless technology?

• A:Answer Yes, this iPhone has bluetooth wireless compatibility.

Q: QuestionIs the iPhone water resistant?

• A:Answer No, this iPhone is not water resistant.

Q: Questionis there any visible scratches, cracks, or marks on this phone?

Asked 6 years ago by Sophia.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer When I received mine there was a large gash in the front screen I don’t know about all of them but I was not pleased with the condition of mine.

  Answered 6 years ago by Dominic

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Q: QuestionAre the phones tested by best buy? Making sure there are no scratches, big cracks, and good battery percentages?

Asked 6 years ago by Efrain.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 256GB (Unlocked) - Silver

• A:Answer when i bought mine it came with a couple scratches and the battery percentage was already at 93%

  Answered 5 years ago by sofia

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Q: Questioncan you return it if you don't like its condition? (if it has scratches etc)

Asked 6 years ago by Anonymous.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer There is a $45 restocking fee to return this phone

  Answered 6 years ago by Christy

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Q: QuestionIs there any internal or external problems

Asked 5 years ago by Kiki.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Silver

• A:Answer No problems at all with this phone! Mine came in excellent condition, looks and works brand new. Definitely would recommend!

  Answered 5 years ago by Selv

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Q: Questionthis phone will work with cricket ?

Asked 6 years ago by Charlyzam.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer Yes, it works work with cricket.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes it come with a charger?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 256GB (Unlocked) - Silver

• A:Answer Yes, it comes with a charger.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan I put an Metro PCS SIM card in this phone

Asked 6 years ago by TeeTee.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer Yes, you can put Metro PCS on this phone.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is pre-owned vs refurbished?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer The difference between preowned and refurbished is that a preowned phones may have to set the phone back to factory settings, or sometimes the carrier can be an issue switching to another carrier. Refurbished is that the phone May had work done to it to get it working again, can be connected to any carrier, and sometimes comes with a warranty.

  Answered 4 years ago by GizmoVerified Purchase

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Q: Question1. If I bought it could I just pick up from a Best Buy near me? 2. Can I just put my SIM card that I already have in it?

Asked 6 years ago by Pepsilexii.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer I think you can if you know how to backup your old one first and then transfer to the new one. I'm low tech so they did all of that for me in the store.

  Answered 6 years ago by FrancesVerified Purchase

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Q: Questionok im going to buy this prewoned iphone x and im hopeing its gonna look good can someone give me feedback should get it or not

Asked 4 years ago by camBAm22.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer I got two and they looked almost brand new I have no complaints

  Answered 4 years ago by Jen14

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Q: QuestionWhat can I do if I am having issues with my battery?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 256GB (Unlocked) - Silver

• A:Answer On your phone go to Settings -> Battery -> Battery Health -> And check the Maximum capacity (this percentage shows how much charge your battery can hold, if it says 100% then your battery can hold a full charge, if it says something like 85% then its aged and can only hold 85% maximum charge as batteries die over time) if its above 80% then you are most likely ok, if its under 80% then you should most likely replace it, and for tips to make your battery last longest then I'd recommend charging it to 80% and stop charging, and plug it in whenever it reaches 20% or below.

  Answered 4 years ago by ArrrUReadyKids

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Q: QuestionIf I'm not satisfied with the phone when I receive it, Can I return it for my money back?

Asked 5 years ago by angie.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer Don’t buy this phone. I had issues with the cellular just after the 30 warranty. Best Buy doesn’t care, “Its out of warranty”. Probably the same issue it had to begin with and wasn’t fixed. I was taken for $500. Do Not buy used phones from Best Buy!

  Answered 5 years ago by BatManVerified Purchase

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Q: QuestionCan this phone work with my T-Mobile?

Asked 5 years ago by Kevin.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone X 64GB (Unlocked) - Space Gray

• A:Answer Yes

  Answered 5 years ago by BluehawaiiVerified Purchase

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