A:Answer i had a similar situation. i couldn't remember my password to get into my apple account. if you had you used a debit or credit card on your apple account for itunes or extra storage, you could identify yourself via that and get in. sounds like that was not an option. you can restore your phone to factory settings. start all over again and this time, write it down. i did write my pw down, but for some reason, my phone didn't recognize it or something. maybe it was wrong. eventually, i did remember my six digit code. you can always call apple support and they can help you. if you own an apple, you have support on that phone or any device of their brand. they're very very good about helping people. they do everything they can for you. they can walk you through it, they can access your device, with your permission and help you that way. they're there for you. apples are different than other phones.