When it says open box what does it means ? null

Don't necessarily believe anything about Best Buy’s “open box” items. I purchased a computer as Open box - excellent, which Best Buy tells me should include all documentstion, original packaging, full warranty, etc. Upon receipt my purchase came in bubble wrap, caps missing from the keyboard and no documentation. I attempted to get some assistance from Best Buy customer service for a replacement keyboard, but could never reach anyone who could offer any assistance, and the promises that ‘someone’ would get back with me within 72 hours was another lie from Best Buy - the most appalling thing however, when attempted to register ownership for warranty purposes, the manufacturer advised me that there was only 4 months remaining on the initial 12 month warranty. Best Buy is willing used merchandise and fail to advise their customers - don't buy anything from these crooks.

Buyer beware. They charge a 10 to 20 percent restocking fee on open box products that a crap and do not work.

It can mean that a customer wanted to see the item so an associate opened it. It can also mean that the item is a display model (for how long, who knows). And the worst case scenario is someone purchased the item, used it for a week "or" several months then returned it to the store for a full refund.

BEWARE! The comments here echo what my understanding was - supposed to be "like new", just open box and immediately returned, demo, etc. BUT...I just got my "open box" MacBook Air, and it is definitely USED. Heavily. As in keypads worn down, charging cord discolored and scratched. Came in bubble wrap, no original packaging, no other accessories or documentation. Totally used. How can they get away with this? At only a few hundred discount. TOTAL SCAM.

Someone purchased it, used it, and returned it. These items have been checked by the employees to ensure they're in working order and practically brand new.

It's an item that's been on display or purchased and returned with no issues.

means item is as good as new, But don't trust Bestbuy, i bought an electronic item so called open box, it came with a generic box, one accessory did belong to another different device and item was dropped and damaged.

Typically, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer The open-box products sold at Best Buy come with a complete manufacturer warranty as a new one.

It got opened then returned. Just as condition of it being new. Make sure there are no missing accessories.

It means someone brought it, opening, it and could have tried it….didn’t like it and returned it

DON'T GO THROUGH THE HASSLE!!! I've tried open box items a few times now. Three of those times, the quality and inspections were lies. The first 2 times it was laptops and I got replacements quickly, so this time I bought a microwave labeled 'open box: excellent". It was poorly packaged so it got dented, but it was also a used microwave with someone else's dried liquids on it. If that was the only problem, we would have cleaned it and kept it. However, it also had a big burn mark inside and seemed to arc. It looked like someone microwaved coffee along with something metal and returned it and got sent to me with zero inspection, even by the team member that stuffed the inside with packing material.

“When it says open box what does it means ?”

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Don't necessarily believe anything about Best Buy’s “open box” items. I purchased a computer as Open box - excellent, which Best Buy tells me should include all documentstion, original packaging, full warranty, etc. Upon receipt my purchase came in bubble wrap, caps missing from the keyboard and no documentation. I attempted to get some assistance from Best Buy customer service for a replacement keyboard, but could never reach anyone who could offer any assistance, and the promises that ‘someone’ would get back with me within 72 hours was another lie from Best Buy - the most appalling thing however, when attempted to register ownership for warranty purposes, the manufacturer advised me that there was only 4 months remaining on the initial 12 month warranty. Best Buy is willing used merchandise and fail to advise their customers - don't buy anything from these crooks.
Answered by Anonymous 3 years ago
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Buyer beware. They charge a 10 to 20 percent restocking fee on open box products that a crap and do not work.
Answered by Anonymous 3 years ago
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It can mean that a customer wanted to see the item so an associate opened it. It can also mean that the item is a display model (for how long, who knows). And the worst case scenario is someone purchased the item, used it for a week "or" several months then returned it to the store for a full refund.
Answered by johnb 3 years ago
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BEWARE! The comments here echo what my understanding was - supposed to be "like new", just open box and immediately returned, demo, etc. BUT...I just got my "open box" MacBook Air, and it is definitely USED. Heavily. As in keypads worn down, charging cord discolored and scratched. Came in bubble wrap, no original packaging, no other accessories or documentation. Totally used. How can they get away with this? At only a few hundred discount. TOTAL SCAM.
Answered by Anonymous 1 year ago
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Someone purchased it, used it, and returned it. These items have been checked by the employees to ensure they're in working order and practically brand new.
Answered by Maudlinj 8 years ago
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It's an item that's been on display or purchased and returned with no issues.
Answered by Slynn 8 years ago
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means item is as good as new, But don't trust Bestbuy, i bought an electronic item so called open box, it came with a generic box, one accessory did belong to another different device and item was dropped and damaged.
Answered by Msn66 2 years ago
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Typically, open-box items are goods returned by customers, inspected by the retailer, found to be in working order, and re-sold at a discount, rather than returned to the manufacturer The open-box products sold at Best Buy come with a complete manufacturer warranty as a new one.
Answered by Anonymous 6 years ago
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It got opened then returned. Just as condition of it being new. Make sure there are no missing accessories.
Answered by M1oco 8 years ago
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It means someone brought it, opening, it and could have tried it….didn’t like it and returned it
Answered by Anonymous 4 years ago
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1-10 of 18 Answers