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AppleCare+ typically covers hardware repairs and technical support, including battery issues, accidental damage, and other hardware failures. However, it does not cover issues related to forgotten passcodes directly. But don't worry, you still have options to regain access to your iPad: Apple Support: While AppleCare+ doesn’t cover passcode recovery, Apple Support can guide you through the steps to reset your device. This can involve erasing your device, which deletes all of your data and settings, including the passcode. Resetting Your iPad: If you've synced your iPad with iTunes, you can restore your device. This will erase the device and its passcode. If you use iCloud and have Find My [device] enabled, you can use iCloud to erase your device and passcode. If you don’t use iCloud and you can't sync or connect with iTunes, you’ll need to use recovery mode to restore your device, which also erases all content. Here’s how to use recovery mode: Connect your iPad to your computer and open iTunes. If you don’t have a computer, you might be able to use a friend’s or one at an Apple Store or Apple Authorized Service Provider. While your device is connected, force restart it with these steps: For iPads with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Top button until the device begins to restart. For iPads with Home buttons: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen. When you get the option to restore or update, choose Restore. iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode, and you'll need to repeat the steps to remove the passcode. Contacting Apple Support: If you're still having trouble, contacting Apple Support directly is the best way to resolve the issue. They can provide guidance based on the specific situation with your iPad. Remember, if you don't have backups made via iCloud or on your computer, restoring your iPad will result in losing all of the data stored on the device. Always make regular backups to avoid losing your important information!
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