A:AnswerHello there, if anything went wrong with the software and hardware. I don’t think we have to paid anything as long as we have the covered. But if I’m not mistake that if you broke the screen you have to paid $129 deductible. Normally you could call them 800 number they will instruct you how to ship it to them. Since most of the store not open now.
A:AnswerWhen I called they only asked me for the serial number of my IMac. Usually when you purchase those things with the insurance, it’s linked together with your email or whatever information you have provided upon purchased.
