Questions & Answers

Q: QuestionIs this an AppleCare+ plan?

• A:Answer Yes, this is an AppleCare+ plan.

Q: QuestionWhat is the product name for this item?

• A:Answer The product name is AppleCare+ for MacBook- 3 Year Plan.

Q: QuestionWhat kind of protection does this AppleCare+ plan provide?

• A:Answer This AppleCare+ plan provides accidental protection.

Q: QuestionDoes this plan cover accidental damage?

• A:Answer Yes, this plan adds coverage for accidental damage from handling.

Q: QuestionWhat kind of MacBook does this AppleCare cover?

• A:Answer This AppleCare covers MacBook Pro 13 inch.

Q: QuestionWhat is the term length for this plan?

• A:Answer The term length for this plan is 36 months.

Q: QuestionHow long does this AppleCare extend my repair coverage?

• A:Answer This AppleCare extends your repair coverage to three years.

Q: QuestionCan I get technical support with this plan?

• A:Answer Yes, you'll get 24/7 priority access to Apple experts.

Q: QuestionCan i purchase apple care at a later date? Or do I need to purchase it when buying my macbook?

Asked 5 years ago by Rokr87.

• A:Answer Yes, I believe you have 60 days to purchase it after buying your MacBook. Just look under Apple care for Mac and it should say.

  Answered 5 years ago by MemeVerified Purchase

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Q: QuestionI purchased the Applecare for my new laptop for $269.00. I would like to know what does it covered?

Asked 5 years ago by BeBe.

• A:Answer Pretty much anything. My kid spilled water on the keyboard and montior. Well, what feeling when that happened after the 1 year warranty. Glad I purchased the Applecare.

  Answered 5 years ago by TheM

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Q: QuestionDoes the Applecare Plan begin after the manufacturer's warranty? I purchased a 3-yr. plan and assumed the plan covered my device after the 1st year. Please advise.

Asked 2 years ago by Elle.

• A:Answer Yes

  Answered 2 years ago by Arelyrevilla02202009Verified Purchase

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Q: QuestionWhat should I do if my laptop got stolen?

Asked 4 years ago by Anonymous.

Q: QuestionMy laptop was stolen and I don't have insurance. Does AppleCare+ cover a replacement?

Asked 4 years ago by DaveD.

• A:Answer No

  Answered 4 years ago by KevjamesVerified Purchase

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Q: QuestionHow do I use my appleCare? I need repairs to my MacBook

Asked 5 years ago by Anonymous.

• A:Answer Contact apple care and they will lead you to what to do .Great service

  Answered 4 years ago by KevjamesVerified Purchase

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Q: QuestionDoes AppleCare cover virus or malware?

Asked 5 years ago by Anonymous.

• A:Answer No

  Answered 4 years ago by KevjamesVerified Purchase

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Q: QuestionDoes it cover the charger? My charger has worked out after a year of use. Never seen that before.

Asked 5 years ago by TooMuch.

• A:Answer Yes should cover charger

  Answered 4 years ago by KevjamesVerified Purchase

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Q: QuestionI purchased a macbookpro at Best Buy and want to cancel the AppleCare agreement; the computer is unopened and I guess if I return the computer the AppleCare will be refunded, but I want to keep the computer.

Asked 5 years ago by wjthornton.

• A:Answer you can cancel AppleCare at any time on the Apple Website. It does not matter where you purchased the product or whether you returned it.

  Answered 4 years ago by bobby

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Q: QuestionI am looking at selling a laptop I purchased recently for staff I no longer have. Is there anything I need to do to transfer the remainder of AppleCare+ with the computer? Or is it tied to the serial number?

Asked 5 years ago by Della.

• A:Answer It tied to the serial number

  Answered 4 years ago by KevjamesVerified Purchase

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Q: QuestionIs this warranty transferable to a second owner?

Asked 5 years ago by Iperman5.

• A:Answer Yes, it is linked to device not the account

  Answered 5 years ago by GraceHVerified Purchase

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