A:AnswerArlo Pro 4 camera comes with a free Arlo Smart trial. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you will still be able to use the features listed here : https://kb.arlo.com/000062312. ^RM
A:AnswerI bought this kit this month. It's the same camera. It's just that this kit is bundled with a dual charger, extra battery, and a yard sign. I thought it was a good value compared to buying a charger and extra battery separately.
A:AnswerYes. You can use without a plan but will get notifications of motion but no recordings. Would have to view camera when motion is detected to see what's going on.
A:AnswerArlo Cameras have a maximum line-of-sight range of 300 feet. Please keep in mind that this may be reduced by each wall, ceiling, or other major obstruction between the camera and SmartHub/Router.
A:AnswerYou can view the cameras through each of your phones. One phone will be the main line and there will be an option to add/invite another person and once that person accepts and pairs it with there phone, they now have their own access to the cameras.
A:AnswerYou’ll need an additional accessory- the pro smarthub. It adds local storage and improves your camera connection by serving as a dedicated interface.
A:AnswerArlo Pro 4 is 2000k and you can zoom in and quite clear. You can also turn on the automatic track and zoom. It will follow a vehicle or person.
A:AnswerThe camera can detect motion between 5-20 ft. away within its field of view. You may adjust the camera's sensitivity level to make it more or less sensitive by following the steps here : https://kb.arlo.com/41/. ^RM
A:AnswerI have five Arlo cameras and have not experienced that, but when its really cold the solar charger will not charge the device. Not a big deal overall since as soon as it warms up the solar charger kicks in.
A:AnswerThis "security mount" kit is unique. I bought it and after two weeks of hassle with the Arlo Support Team, I finally got to the real answer. These "security mounts" (with this kit) are not fully adjustable - they only allow limited side to side and up/down movement - AND (much more importantly) do NOT come off the camera so you cannot swap them for other mounts of any kind. The ONLY option (again - for this kit) is to ADD a "ceiling adapter" that will accept this mount and add more rotation/positioning/etc. I returned these because it's absolutely ridiculous that you can't turn the camera more than 45 degrees (or so) and there's no "fix" for this.
A:AnswerSorry you need a plan to record. This is not a Best Buy problem, but Arlo. I have Arlo's and Arlo 2's and those I can record up to 7 days. When I installed these turned out I needed the plan. I would get notifications of motion but no recordings. Was kind of bummed out about it, but realized most others (Ring, etc.) need to have a plan to record and view.
A:AnswerYou can stream up to a theoretical maximum of 15 Arlo cameras at the same time, but this is dependent on your system set up and your Arlo plan. Additionally, you might not be able to stream from all five cameras per SmartHub or base station if your WiFi network has limited bandwidth or if you are uploading other files while Arlo is streaming. See info here : https://kb.arlo.com/1179521/. ^RM
A:AnswerThe Arlo Pro 4 camera is battery operated and directly connects to your network via wifi. The only time you would need to plug the camera to AC power is when you would need to charge its battery. ^RM
