Questions & Answers

Name: ARRIS - SURFboard AC2350 Router with 24 x 8 DOCSIS 3.0 Cable Modem
Brand: ARRIS
SKU: 6228640
Price: 37.99 USD
Rating: 4.7 (371 reviews)

ARRIS - SURFboard AC2350 Router with 24 x 8 DOCSIS 3.0 Cable Modem

Model:: SBG7400AC2; |
SKU:: 6228640

User rating, 4.7 out of 5 stars with 371 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 38 questions

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QuestionIs this compatible with Xifinity, and what is the kilohertz?
Asked 7 years ago by Gene.
- Answer Yes it is compatible with Xfinity internet and is far better than the junk they rent us by the month.
  Answered 7 years ago by Bossman
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QuestionIs this router compatible with Verizon FIOS?
Asked 6 years ago by Diana2016.
- Answer Yes, this router is compatible with Verizon FIOS.
  Answered 6 years ago by CommunityAnswer
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Questiondoes this work with ATT U-verse fiber optic 1000
Asked 6 years ago by ric1.
- Answer I dont know. But it is designed to take the best advantage of your Internet speed. I have Comcast Xfinity 250 Mbps. And I can have a volecity of up to 300 Mbps. Have the Arris Test SURFboard It's Good ..
  Answered 6 years ago by SURFboardPlusFast
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QuestionDoes this modem/router have a telephone port?
Asked 7 years ago by rgjh44.
- Answer No. It is not a DSL router. It must be used with a TV provider service, e.g. Comcast.
  Answered 6 years ago by Chuck
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QuestionIs there a port on this modem to connect a phone?
Asked 7 years ago by Al.
- Answer Al, there are not any phone ports on the ARRIS - SBG7400. You can look it up online and see front, back and side views to document this.
  Answered 7 years ago by sunflower
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QuestionWhat type of power cable does this use? I lost the power cable and can’t find the model or anyone that is similar and work.
Asked 4 years ago by Alex.
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QuestionDoes this year at work with a BendBroadband reason I ask I have bought one and it does not work don’t know if it’s the unit or it’s just not compatible?
Asked 4 years ago by Solmax.
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QuestionDoes arris modem sbg7400ac2 support zoom
Asked 5 years ago by Lakelure.
- Answer Yes. I use Zoom every day.
  Answered 4 years ago by Satisfied
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QuestionDoes the Arris Surfboard AC2350 Modem Router Combo work with Windows 10? If not what one does? Looking for new one and finding many do not.
Asked 5 years ago by Rese.
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QuestionDoes this router works with optimum online
Asked 5 years ago by Green.
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QuestionIs this router compatible with all devices? Phones, computers, and all game consoles? We purchased a different router that did not connect to my Nintendo switch or certain games. Does this have any restrictions like that?
Asked 5 years ago by Erilla.
- Answer This router has worked well with computers, macs, cell phones, Nintendo switch, iPads, Xbox. Anything we have connected it to. It works great.
  Answered 5 years ago by Rose
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QuestionDoes this work with 550 plans and above?
Asked 6 years ago by evh.
- Answer No, SBG7400AC2 will provide support for speed tiers of upto 400 mbps
  Answered 6 years ago by ARRIS SURFboard Team
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Questiondoes it have a phone jack? My provider is Xfinity, and I have voice, internet,TV bundle. Does it work for my landline service?
Asked 6 years ago by sam.
- Answer Hi Sam, No, SBG7400 doesn't has the telephony ports and won't support your landline service
  Answered 6 years ago by ARRIS SURFboard Team
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QuestionIs this compatible with optimum on long island?
Asked 6 years ago by Anonymous.
- Answer This device is not listed on Optimum's website as an approved device with their service. Please call Optimum to verify the compatibility
  Answered 6 years ago by ARRIS SURFboard Team
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QuestionCan you uninstall McAfee? I'm not a fan. I have my own software for that.
Asked 6 years ago by Brandon.
- Answer I set up the router through the web interface and didn't have to install McAfee.
  Answered 6 years ago by Ruger
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QuestionWhat is the range?
Asked 6 years ago by Tiff.
- Answer Hi Tiff, The range is subjective based on construction materials and other environmental factors, it should meet the needs of a home under 2500 sq ft. if it is centrally located.
  Answered 6 years ago by ARRIS SURFboard Team
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QuestionDoes it work with Comcast ?
Asked 6 years ago by Sam.
- Answer Hi Sam, Yes this gateway ( modem + router) will work with Comcast for speed tiers of upto 400 Mbps
  Answered 6 years ago by ARRIS SURFboard Team
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QuestionWill this work with xfi?
Asked 6 years ago by D.
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QuestionWill this work if I have a bill with Comcast already?
Asked 6 years ago by Mari.
- Answer Hi Mari, This gateway is compatible with the Comcast's subscription for speed tiers of upto 400 Mbps
  Answered 6 years ago by ARRIS SURFboard Team
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QuestionDoes this work on Xfinity?
Asked 6 years ago by PADS.
- Answer Hi PADS, Yes, this device will work with Xfinity's service and will provide support for speed tier of Up to 400 Mbps. Note that it won't support the Xfinity's voice service
  Answered 6 years ago by ARRIS SURFboard Team
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Showing 1-20 of 38 questions

Questions & Answers

ARRIS - SURFboard AC2350 Router with 24 x 8 DOCSIS 3.0 Cable Modem

Q: QuestionIs this compatible with Xifinity, and what is the kilohertz?

Q: QuestionIs this router compatible with Verizon FIOS?

Q: Questiondoes this work with ATT U-verse fiber optic 1000

Q: QuestionDoes this modem/router have a telephone port?

Q: QuestionIs there a port on this modem to connect a phone?

Q: QuestionWhat type of power cable does this use? I lost the power cable and can’t find the model or anyone that is similar and work.

Q: QuestionDoes this year at work with a BendBroadband reason I ask I have bought one and it does not work don’t know if it’s the unit or it’s just not compatible?

Q: QuestionDoes arris modem sbg7400ac2 support zoom

Q: QuestionDoes the Arris Surfboard AC2350 Modem Router Combo work with Windows 10? If not what one does? Looking for new one and finding many do not.

Q: QuestionDoes this router works with optimum online

Q: QuestionIs this router compatible with all devices? Phones, computers, and all game consoles? We purchased a different router that did not connect to my Nintendo switch or certain games. Does this have any restrictions like that?

Q: QuestionDoes this work with 550 plans and above?

Q: Questiondoes it have a phone jack? My provider is Xfinity, and I have voice, internet,TV bundle. Does it work for my landline service?

Q: QuestionIs this compatible with optimum on long island?

Q: QuestionCan you uninstall McAfee? I'm not a fan. I have my own software for that.

Q: QuestionWhat is the range?

Q: QuestionDoes it work with Comcast ?

Q: QuestionWill this work with xfi?

Q: QuestionWill this work if I have a bill with Comcast already?

Q: QuestionDoes this work on Xfinity?

QuestionIs this compatible with Xifinity, and what is the kilohertz?

QuestionIs this router compatible with Verizon FIOS?

Questiondoes this work with ATT U-verse fiber optic 1000

QuestionDoes this modem/router have a telephone port?

QuestionIs there a port on this modem to connect a phone?

QuestionWhat type of power cable does this use? I lost the power cable and can’t find the model or anyone that is similar and work.

QuestionDoes this year at work with a BendBroadband reason I ask I have bought one and it does not work don’t know if it’s the unit or it’s just not compatible?

QuestionDoes arris modem sbg7400ac2 support zoom

QuestionDoes the Arris Surfboard AC2350 Modem Router Combo work with Windows 10? If not what one does? Looking for new one and finding many do not.

QuestionDoes this router works with optimum online

QuestionIs this router compatible with all devices? Phones, computers, and all game consoles? We purchased a different router that did not connect to my Nintendo switch or certain games. Does this have any restrictions like that?

QuestionDoes this work with 550 plans and above?

Questiondoes it have a phone jack? My provider is Xfinity, and I have voice, internet,TV bundle. Does it work for my landline service?

QuestionIs this compatible with optimum on long island?

QuestionCan you uninstall McAfee? I'm not a fan. I have my own software for that.

QuestionWhat is the range?

QuestionDoes it work with Comcast ?

QuestionWill this work with xfi?

QuestionWill this work if I have a bill with Comcast already?

QuestionDoes this work on Xfinity?