“Issue: BRAND NEW (purchased 1/7/2020) ARRIS SBG7600AC2 will not broadcast in 5GHz. 3 hours with Arris Customer Support did not resolve issue. Gateway reset 3 times. Setup Wizard configured 2.4&5 SSID. Without resolution: returning to Best buy.”
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They have 2 ways, one on 2 and other with 5. Chose the 5 for your 4k and 2 for guests
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