“I just purchased this modem for my upcoming gig speed upgrade from LI Optimum. I have a service call for the upgrade. Will the tech provision this Arris modem instead of the Altice garbage they want me to have?”

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• This device is not listed on Optimum's website as an approved device with its service. Please call Optimum to verify the compatibility

  Answered by ARRIS SURFboard Team 5 years ago

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• Will need to call the cable company with the mac addtess.

  Answered by JBMSecurity 5 years ago

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