Questions & Answers

Q: QuestionDoes everything come in the box for it to work correctly with the ps5 or do i need the purchase the hdmi adapter on astro website that is sold separately?

Asked 5 years ago by DemontreR.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer No, it is powered by USB which means it comes with everything you need in the box already for it to work on the PS5!

  Answered 5 years ago by SirGalahad

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Q: QuestionDo you need to update the headset when you get it in order to use it

Asked 5 years ago by Shhdhahja.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer no. however if you plan on using the Astro command center program then you may need to update the firmware for that program and the headset. So simply put out of the box its ready to go. Just plug and play.

  Answered 5 years ago by Crasher

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Q: QuestionDo these provide surround sound? I couldn’t find anything regarding that

Asked 5 years ago by Rosales17.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer No surround sound with these.

  Answered 5 years ago by Hackcell

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Q: QuestionDoes it come with the A20 GEN 2 USB TRANSMITTER

Asked 4 years ago by Mike.

• A:Answer yes it does

  Answered 4 years ago by AnonymousVerified Purchase

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Q: Questiondoes it work with the xbox one s

Asked 4 years ago by nugget.

• A:Answer Yes it connects to Xbox S.

  Answered 4 years ago by JavierVerified Purchase

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Q: QuestionWill these support 3D audio as well or will they not support it?

Asked 5 years ago by Ed.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer If you're asking this question in regards to playing FPS games or getting a better sound of your environment. The answer is yes, I play MW with this and I can hear footsteps at max volume from a couple of feet away in any direction, above, and below me.

  Answered 5 years ago by PseudoB

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Q: QuestionWhat is the warranty on the headset?

Asked 5 years ago by Anonymous.

• A:Answer The specifications state the manufacturer's warranty is 1 year.

  Answered 5 years ago by JDThird

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Q: QuestionWith this be Dolby Atmos compatible? Can't find any mention of that by Astro yet.

Asked 5 years ago by Evan0527.

• A:Answer Dolby Atmos works with any stereo headset. I already tested it and it works.

  Answered 5 years ago by Trobadour

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Q: QuestionDo these work with Xbox series S?

Asked 3 months ago by ShakeNBake.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer There should be astro a20s for xbox, the would come in a green box and have green accents instead of blue.

  Answered 1 month ago by KearneyVerified Purchase

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Q: QuestionIf I'm wearing headset can I let others in room hear

Asked 1 year ago by Tess.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer Not at the same time but if you change your output audio setting then the sound can just play from your speakers for the time and then you can switch it back

  Answered 9 months ago by DonaldM

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Q: QuestionFlashing white light won't connect to Xbox series X was working fine yesterday. Tried everything that was on the internet.

Asked 1 year ago by Controller.

• A:Answer That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 year ago by Logitech

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Q: QuestionWill these work with my Chromebook?

Asked 1 year ago by LouLou.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer Astro A20 is not compatible with Chromebook, check out the below link for more information. https://www.logitechg.com/products/gaming-audio/a20-gen-2.939-001876.html?srsltid=AfmBOorqpEEOJByJNkNO6YuhQ19HyzEnfIy8wYa5zdWMNttHyFqWd3ye

  Answered 1 year ago by Logitech

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Q: QuestionIs it Bluetooth

Asked 1 year ago by Bub.

• A:Answer Uses a USB dongle for connection

  Answered 1 year ago by RynePVerified Purchase

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Q: QuestionDoes this work for ps5?

Asked 1 year ago by Lex.

• A:Answer Yes thats why i bought them for my ps5

  Answered 1 year ago by Vraff

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Q: QuestionWould these work for the ps5

Asked 1 year ago by Gamer124.

• A:Answer Yes i have them and they work perfectly with my ps5 slim

  Answered 1 year ago by Rosado941

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Q: QuestionIs there a way to charge it without the charger it came with?

Asked 2 years ago by Anonymous.

• A:Answer Yes there is a way, any usb-C style charger will charge it

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionwill the xbox version of this headset be compatible with the ps5

Asked 2 years ago by Anonymous.

• A:Answer No it is not. I tried and it did not work

  Answered 3 months ago by MauriceWVerified Purchase

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Q: QuestionIf the usb was lost can it be replaced with a née if so how ?

Asked 3 years ago by Smarie.

This question was asked about the related product: Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset for Playstation 5, Playstation 4, Windows, Mac OS - White/Blue

• A:Answer They do sell replacement dongles if you happen to lose it.

  Answered 2 years ago by TyWilsonVerified Purchase

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Q: QuestionWhat is the biggest difference between the Gen1 version and this version Gen2 and does it support 3D audio on Xbox one x

Asked 3 years ago by Chris.

• A:Answer Hey! The Astro A20 Wireless and Astro A20 Gen 2 Wireless perform similarly overall. The older A20 are slightly more breathable, a little more compact, are currently compatible with the Astro Command Center companion software, and offer superior overall microphone performance. The Gen 2 have a longer battery life, more consistent audio delivery, and lower wireless latency.

  Answered 2 years ago by Logitech

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