“Microphone issues? Bought this one week ago, need it to ZOOM for work, after one 2 ZOOM sessions, microphone on laptop stopped working. Anyone has same problems or know how to fix it? Thanks”

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• I have this problem as well. Microphone does NOT work with anything after ZOOM. I know the hardware is working (somewhat) at the lowest level since the Microphone setup software shows sound being picked up by the sound meter. I just can't get the sounds into any software (Skype, Voice Recorder, etc).

  Answered by NeededReceiver 5 years ago

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• Yes, bought this laptop about 3 weeks ago and have the same problem. Haven't found a fix for it yet.

  Answered by Anonymous 5 years ago

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• Please, try first on windows -- sound settings -- and see if the microfone is working there. If is working it is the simple configuration in zoom as I posted before.

  Answered by ARF0 5 years ago

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• For troubleshooting help, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/

  Answered by ASUS Answers 5 years ago

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