Questions & Answers

Q: QuestionIs the warranty international or domestic?

Asked 4 years ago by Mudit.

• A:Answer Yes, this model comes with international warranty. Please review the coverage list here: https://www.asus.com/support/images/upload/file/20200821153401527_STR1943_NB_International%20warranty%20country%20cover%20list_0811_English.pdf

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs this a good everyday laptop for surfing the web, shopping and the like?

Asked 4 years ago by Fred.

• A:Answer Yes, it is good.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs this model compatible to play Diablo 2? If so, would I be able to play on battle.net with it?

Asked 4 years ago by Bear.

• A:Answer This machine exceeds the recommended system requirements for that title, it will support that game with no issues. https://us.battle.net/support/en/article/34753

  Answered 4 years ago by ASUS Answers

  
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Q: Questionwhich color is this device sold in?

Asked 4 years ago by sam.

• A:Answer This model comes with Fortress Gray.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes the Windows 10 display the Xbox Wireless logo? Granddaughter wants to be able to use her Turtle Beach Stealth 700 wireless headset (1st gen) or do we need Xbox Wireless Adapter for Windows?

Asked 4 years ago by NannyL.

• A:Answer The Turtle Beach Stealth 700 headset can be connected directly to the laptop through Bluetooth.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs this IPS or TN?

Asked 4 years ago by howdy1.

• A:Answer Yes, this model comes with an IPS display.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionOne question is this laptop is the dark gray one with the red line or is it the silver one ???

Asked 5 years ago by Anonymous.

• A:Answer The laptop color is fortress gray with a red trimming.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhat is the expected battery life when web browsing and light photo editing? I know high level gaming will suck the life out of the battery.

Asked 5 years ago by ACar.

• A:Answer The battery life is approximately 8.7 hours with web-browsing and light photo-editing workload.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionRestock?

Asked 5 years ago by Alex.

• A:Answer Please check with BestBuy for product availability.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs the laptop`s color gray? As specified, Or it`s black, as the images?

Asked 5 years ago by TUFS.

• A:Answer This model has a dark gray color.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWill there be a discount on this product during Black Friday or Cyber Monday?

Asked 5 years ago by Shivam.

Q: QuestionCan I add another SSD or replace the 512GB with an 1TB instead? I would like to have exactly this model but with 1Tb SSD

Asked 5 years ago by Jes.

• A:Answer Yes, you can replace the SSD with a 1 TB PCIe SSD.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the Battery model number for this laptop? If someone could please check the battery for this, it would be super awesome. I would like to get a replacement for it somehow. Thanks!!

Asked 5 years ago by Sayers.

• A:Answer Please reach out to our customer service team here: https://www.asus.com/support/callus

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDo you have the laptop on the store?

Asked 5 years ago by Marcelo.

• A:Answer Answer varies with store location. Call the stores around you.

  Answered 4 years ago by CrackerJackVerified Purchase

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Q: QuestionIs the keyboard RGB?

Asked 5 years ago by Newport.

• A:Answer Yes, this model comes with an RGB Backlit - One Zone keyboard.

  Answered 4 years ago by ASUS Answers

  
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Q: Questionhow long is the battery time when using the laptop for gaming

Asked 5 years ago by joee.

Q: Questionhow long would it take to get in Florida?

Asked 5 years ago by Carlos.

Q: QuestionWhen Will This Laptop be in stock again?

Asked 5 years ago by C33nCrazy.

Q: QuestionWhen it will be available again

Asked 5 years ago by Anonymous.