Questions & Answers

Q: QuestionCan this device play DVD's and or Blu Ray discs>

Asked 4 years ago by Boxx.

• A:Answer This unit does not have a CD/DVD compartment. You would have to connect a portable CD/DVD player to the laptop via a USB 2.0 connector cable to watch DVD.

  Answered 4 years ago by Nelliebelle54Verified Purchase

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Q: QuestionAre you able to ship computer to the netherlands

Asked 4 years ago by netherlands.

• A:Answer For shipping information, please contact BestBuy directly at: 1-888-237-8289 for details.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionHas anyone played imvu on this it's a 3d chat downloaded from the browser not the Microsoft or windows store?

Asked 4 years ago by JHanley40.

• A:Answer This laptop meets the requirement to play IMVU.

  Answered 4 years ago by ASUS Answers

  
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Q: Questionwill this work with cura ultimaker 3D print slicer?

Asked 4 years ago by yoooooooooo0.

• A:Answer Don't waste your money. Mine quit working in ONE month.

  Answered 4 years ago by KyGirlVerified Purchase

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Q: QuestionCan you use this laptop for VR?

Asked 4 years ago by Kade.

• A:Answer I don't know. Had it a month to the day of purchase date and it froze up. Geek Squad said it was a software error. Don't waste your money.

  Answered 4 years ago by KyGirlVerified Purchase

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Q: QuestionCan this laptop connect to any monitor?

Asked 4 years ago by Ethan.

• A:Answer Yes, once the monitor has a HDMI port.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes the USB Type-C port support video output?

Asked 4 years ago by CZ24.

• A:Answer Yes, the USB-C port supports video output using a USB-C to a video out adapter.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs there an SD slot?

Asked 4 years ago by Jeff.

• A:Answer The laptop doesn't have a SD slot.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhen will this item be back

Asked 5 years ago by MariaRR.

Q: QuestionWhen will this item be back?

Asked 5 years ago by MariaRR.

Q: QuestionCan u upgrade the ram??

Asked 4 years ago by Hello.

• A:Answer No it cannot be upgraded.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop run games like Sims 4 and roblox?

Asked 4 years ago by Rosiiee.

• A:Answer I haven't tried those games, but they are available in the windows store for download.

  Answered 4 years ago by elj1977

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Q: QuestionDoes this laptop come with Microsoft office? I have a Dell desktop, can I use my Microsoft office suite on this laptop? Thank you.

Asked 4 years ago by Jean.

• A:Answer I've owned computers since 1980 and you have to be very careful about the words "included" and "license." Sometimes "comes with Office 365 means "we'll sell you a download at a discounted price." Sometimes you get either a month or a year via email, which is typically impossible to download. I looked at this laptop for someone who needs Office, but will not buy it because Live Chat cannot clear up the confusion and only recites what is listed on the website.

  Answered 4 years ago by RedMoccasins

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Q: QuestionWill this machine run Minecraft and Roblox?

Asked 4 years ago by CustomerX.

• A:Answer It can run them. I haven't tried those games yet, but they are available for download in the windows store.

  Answered 4 years ago by elj1977

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