Questions & Answers

Q: QuestionWhat software is included?

Asked 7 years ago by Minnie49.

• A:Answer It comes with a free 6 months subscription TrendMicro Internet Security .

  Answered 7 years ago by ASUS Answers

  
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Q: Questionthinking of buying this. how is the fan noise and the touch screen

Asked 7 years ago by Tim.

• A:Answer There isn't any noise the system is quiet.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionDoes he have a video card, if not, can i install it?

Asked 7 years ago by Potato.

• A:Answer The video controller or chipset, not a video card, is integrated on the motherboard and a video card cannot be installed for upgrade.

  Answered 7 years ago by ASUS Answers

  
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Q: QuestionIF possible to change the language of window 10 licences ?, if possible to change the keyboard to spanish languange in the shop ?

Asked 7 years ago by turu.

Q: QuestionHow well does this laptop perform running games like WoW or Star Wars: Knights of the Old Republic?

Asked 7 years ago by DarthArt3mis.

• A:Answer Not well. It is very slow. I tried running Arma and League of Legends and it barely loaded the games or the messaging app.

  Answered 7 years ago by NandKVerified Purchase

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Q: QuestionWill this handle 1Gig speeds? Ethernet? Wireless? Is the card 10/100/1000?

Asked 7 years ago by 1gigspeedguy.

Q: QuestionWhere would I get information on tech support on purchasing and installing a 512 SSD to this laptop?

Asked 7 years ago by TYE.

Q: QuestionDo it have a DVD drive?

Asked 7 years ago by Joy.

• A:Answer No, this model does not have a DVD drive.

  Answered 7 years ago by ASUS Answers

  
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Q: QuestionHow do you plug in the internet in at my office. I don’t use wireless.

Asked 7 years ago by Stevebh.

• A:Answer The computer needs an adapter for wired connections.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat kind of warranty does it have?

Asked 7 years ago by Anonymous.

• A:Answer I'm not sure that it automatically comes with a warranty but I paid for a 2 year warranty which cost me a little over $200 before tax.

  Answered 7 years ago by BashRVerified Purchase

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Q: QuestionI have a 27" 4k HD monitor that I will be plugging a laptop into. It is not for gaming or movie watching, The 4k monitor is for having higher resolution when viewing photos. Will this ASUS laptop with the HDMI support the resolution of the 4k monitor?

Asked 8 years ago by Question.

Q: QuestionIs it possible to get this laptop with an SSD preinstalled? Is there an i7 version with numeric keypad because I can't find it on the asus website? Also has anyone used a stylus with it? I would love to know how the stylus works with this for writing.

Asked 8 years ago by socraticlife.

• A:Answer As far as I could tell, no, but I had SSD installed by Geek squad in a day and had them also move the OS. HDD became data storage only. Only glitch was temporary loss of keyboard lighting, but they fixed that.

  Answered 7 years ago by MarkV

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Q: QuestionDoes it take a standard SD card or is it a micro card? We have camera equipment that only uses SD cards.

Asked 8 years ago by jazz.

• A:Answer Yes, this unit supports full SD cards.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes anyone know where I can buy another charger for this computer or what size in mm do I need to buy to fit the charging port? I cannot seem to find one that fits this computer.

Asked 8 years ago by Austin.

• A:Answer Yes. Just google for "Q505UA power adapter" there are tons of them for sale.

  Answered 8 years ago by franklysaying

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Q: QuestionCan it connect wireless network? Lenovo

Asked 8 years ago by wireless.

• A:Answer Yes. WiFi and Bluetooth.

  Answered 8 years ago by LonnieVerified Purchase

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Q: QuestionIs the bottom of this laptop supposed to be so flimsy? Mine pops in and out in the center when you press on it. Anyone else see this?

Asked 8 years ago by Anonymous.

• A:Answer Mine does not seem to do what you are describing.

  Answered 8 years ago by EricaVerified Purchase

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Q: QuestionIs this good with games like sims 4?

Asked 8 years ago by Brook.

• A:Answer this should be a perfect laptop for games like sims. I even play a little fortnite on this thing and it does great!

  Answered 8 years ago by wormo

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Q: QuestionHow is it possible to open the laptop to 360 degrees without damaging the spinning HDD.

Asked 8 years ago by ironcross32.

• A:Answer of course, this is a 2 in 1 laptop AND tablet!

  Answered 8 years ago by franklysaying

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Q: QuestionCan I upgrade the graphics card so it can run pubg? Asking for a friend.

Asked 8 years ago by Medic92.

• A:Answer probably not as laptops don't normally lend themselves to this like desktops do.

  Answered 8 years ago by steveVerified Purchase

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