Questions & Answers

Q: QuestionThere's two different models for this computer. This model and model # Q504UA-BHI5T13. They look the same but the latter is $800. What's the difference and why is this on clearance?

Asked 9 years ago by Cwilkey.

Q: QuestionDoes this model feature a number pad on the keyboard? Based on the provided specifications, no numeric keypad is listed. Two of the three images show the keyboard with number pad. Which one is correct?

Asked 9 years ago by Seamonkey.

• A:Answer Yes, it has 10key number keypad.

  Answered 9 years ago by GraphyxGuy503Verified Purchase

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Q: QuestionI would want to know if the panel display is TN or IPS. Thank you.

Asked 9 years ago by Agu22.

Q: QuestionI recently purchased this laptop and I've been having issues with the keyboard not disabling at the 360 degree angle. Does anyone else have this problem and is there a way I can fix it or is it a lemon laptop?

Asked 9 years ago by citabria18ishemic.

Q: QuestionAsus- Q504UA 2-in-1 15.6 Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 1TB Hard Drive - Sandblasted aluminum silver with chrome hinge This laptop says there's 4 USB ports. I can find only 3 ports. Where's the 4th port?

Asked 9 years ago by Julie.

• A:Answer 2 ports on rt, 1 on left. No 4th.

  Answered 9 years ago by GraphyxGuy503Verified Purchase

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Q: QuestionWhether this laptop has HDD or SSHD(Hybrid Drive) ? In the Asus website it is mentioned as SSHD but here it is mentioned as HDD.

Asked 9 years ago by GOV03.

Q: QuestionI am Student. Do I get an discount on laptops?

Asked 9 years ago by Priya.

• A:Answer Not on this laptop. But there are discounts on certain laptops if you sign up for the monthly coupons for college students.

  Answered 9 years ago by ObsidianWire

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Q: QuestionHow much does it weigjt, and can you connect a port for DVDs?

Asked 9 years ago by rosa.

• A:Answer This model unit weighs 5.1 lbs. You can connect external CD/DVD drive on it.

  Answered 9 years ago by ASUS Answers

  
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Q: QuestionLaptop makes whirring and clicking sound and its clearly audible at a distance. It may be of HDD or cooling Fan, but not able to figure if the sound is normal & all internal hardware is ok. Please help ?

Asked 9 years ago by NickNock.

• A:Answer Mine does it too, it's normal, just the fan and the hard disk. If you want to lose some noise, you could always replace the hard disk with a solid state drive.

  I would recommend:

  • 

    SanDisk - SSD Plus 120GB Internal Serial ATA Solid State Drive

    User rating, 4.7 out of 5 stars with 619 reviews.

    (619)

  Answered 9 years ago by SynapseRSVerified Purchase

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Q: QuestionHow's this laptop with photoshop and illustrator

Asked 9 years ago by Happya.

• A:Answer Works well enough for basic photoshop and illustrator uses. I am not an advanced user of photoshop though.

  Answered 9 years ago by Koficot

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Q: Questiondoes it have a cd rom drive

Asked 9 years ago by Anonymous.

• A:Answer No internal CD drive. I use an external drive when I need it.

  Answered 9 years ago by TOTomVerified Purchase

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Q: QuestionWhy is this model on clearance already? I thought it was only a couple of months old.

Asked 9 years ago by Wintron.

• A:Answer Many problems with the sleep awake mode. Once awake the computer is great

  Answered 9 years ago by Tonchis

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Q: QuestionThe second day I tried using my brand new laptop the WiFi quit working...shut it down Saturday night after using it approx 3 hours with no issues, but Sunday when I booted it up there was no WiFi connectivity. Any suggestions?

Asked 9 years ago by Kats.

Q: QuestionIs the battery removable?

Asked 9 years ago by Anonymous.

• A:Answer No it is not.

  Answered 9 years ago by GraphyxGuy503Verified Purchase

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Q: QuestionWHAT IS CLOCK SPEED RANGE

Asked 9 years ago by ROD.

• A:Answer It comes with a Skylake Core I5- 6200U CPU. Dual Core with Hyperthreading, with turbo boost to 2.8Ghz.

  Answered 9 years ago by Steve

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Q: Questionlately every time I try to print something off to my Epson Xp 420 wireless printer it says it's offline, though the printer is on. It's not the printer that is the problem because I can print things just fine on other computers. How do I fix this?

Asked 9 years ago by Frustrated.

Q: QuestionHow is performance for minecraft and terraria?

Asked 9 years ago by MO.

• A:Answer For Minecraft its basically at a stable 100+ fps without mods on highest settings.

  Answered 9 years ago by Anonymous

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Q: QuestionAm I able to upgrade the video and graphics card on this laptop?

Asked 9 years ago by Krull97.

Q: QuestionThere is not place to manually hook up a Cat 5 or 6 cable

Asked 9 years ago by mct.

• A:Answer No, this does not have an ethernet port.

  Answered 9 years ago by CommunityAnswer

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