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Every time I experience this issue, it's a WiFi issue. It's not your laptop. Check your connection on your other devices as well; is it slow? Reset your router and try again. Hope this helps!
Sorry, there was a problem. Please try again later.My apologies Jess. Please contact ASUS Support for assistance. You can find ASUS Call Center information at: https://www.asus.com/support/callus
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