Questions & Answers

Q: QuestionI bought the computer about 3 months ago and I’m experiencing random screen blackouts. What the Power supply details — what information of the (brand, model, etc.)?

Asked 1 month ago by ChefIL.

• A:Answer Please follow the steps found in the following FAQs to troubleshoot the issue: Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen) - https://www.asus.com/support/faq/1014276/ No Display Upon Power On, but Power Indicator Light is On - https://www.asus.com/support/faq/1050298/

  Answered 1 month ago by ASUS Answers

  
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Q: Questionhow many ram sticks this pc has 1 or 2?

Asked 1 month ago by cas.

• A:Answer The ASUS ROG G700TF PC comes with 4 DDR5 memory slots. Depending on the exact pre-built model you buy, it typically ships with either 2 sticks of RAM (e.g., 32GB as two 16GB sticks) or just 1 stick of RAM (e.g., 16GB as a single 16GB stick).

  Answered 1 month ago by ASUS Answers

  
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Q: Questioncan this system use CL30 ram stick?

Asked 1 month ago by Blink.

• A:Answer Yes, this Desktop PC can use CL30 RAM stick. It uses DDR5 U-DIMM memory. CL(CAS Latency) settings are generally tied to specific operating speeds, your RAM will adjust to the corresponding JEDEC profile or run at your XMP/EXPO target speed.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionDoes it come with a keyboard and mouse when purchased or is it separate purchases

Asked 1 month ago by Tricky.

• A:Answer The ASUS ROG G700TF gaming desktop does include a USB keyboard and mouse in the package when purchased.

  Answered 1 month ago by ASUS Answers

  
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Q: Questiondoes it come with windows installed

Asked 2 months ago by windows.

• A:Answer The ASUS ROG G700TF gaming desktop comes pre‑installed with Windows 11 Home.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionCan you use a PS5 controller for gaming

Asked 3 months ago by Rb.

• A:Answer The PS5 DualSense controller can be used for gaming on the ASUS ROG G700TF desktop, either wired via USB‑C or wirelessly via Bluetooth.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionCan you add another SSD?

Asked 3 months ago by J.

• A:Answer The ASUS ROG G700TF Gaming Desktop supports two M.2 SSDs, allowing you to add another NVMe drive alongside the existing one. In addition, it includes two internal 2.5" bays for SATA SSDs or HDDs, giving you even more flexibility for storage expansion.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionWhat type/brand of RAM comes installed in this machine?

Asked 3 months ago by J.

• A:Answer This Desktop PC is preinstalled with 16GB of DDR5 5600MHz U-DIMM RAM module and comes as a single 16 GB stick in this specific budget configuration. Since we(ASUS) frequently sources standard PC parts from various suppliers, the exact brand can vary depending on your specific production batch.

  Answered 2 weeks ago by ASUS Answers

  
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Q: QuestionWould this pc handle a rtx 5070 and a 5070ti?

Asked 3 months ago by Riffy.

• A:Answer The ASUS ROG G700TF gaming desktop is fully equipped to support both the NVIDIA GeForce RTX 5070 and RTX 5070 Ti. It comes with an RTX 5070 by default, and its chassis, power supply, and PCIe slots are designed to accommodate triple‑slot, next‑generation GPUs, including Ti variants.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionCan you have a dual monitor setup with this pc

Asked 3 months ago by Rgill.

• A:Answer Yes, the ASUS ROG G700TF Gaming Desktop desktop supports dual‑monitor setups. It includes HDMI and DisplayPort outputs, so you can connect two displays at the same time.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionHello, I have an Asus m12 wired mouse that came with my g700. It is not working with the monitor but the sensor does light up. I have unplugged it and turned the PC off. The keyboard does work though.

Asked 3 months ago by Cody.

• A:Answer To resolve the issue, unplug the mouse and plug it into a different USB port on the back of your PC. Avoid using USB hubs. Uninstall the driver in the Device Manager. Go down to Mice and other pointing devices, find your mouse, and select Uninstall device. Restart your PC.

  Answered 2 weeks ago by ASUS Answers

  
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Q: Questionthis is my first ever pc its being delivered today and I just thought about this does this pc come with the hdmi cables and whatever else it needs or do I need to buy cables? if so what do I need. I know nothing about pc or pc gaming

Asked 3 months ago by Blink.

• A:Answer The ASUS ROG G700TF desktop includes the tower, power cable, and preinstalled components. It typically does not come with HDMI or DisplayPort cables, but it does include a wired mouse and keyboard.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionIs there a slot for adding a 2.5" ssd?

Asked 3 months ago by AR314.

• A:Answer The ASUS ROG G700TF desktop doesn’t include a dedicated bay for 2.5‑inch SSDs; storage expansion is designed for M.2 NVMe drives instead.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionHello, is there any plastic covers or stickers covering the CPU or any other components that need to be removed to avoid overheating and strain? Thank you.

Asked 3 months ago by Cody.

• A:Answer No, the ASUS ROG G700TF Gaming Desktop does not ship with any plastic covers or stickers on the CPU, GPU, or internal cooling components that need to be removed before use.

  Answered 3 months ago by ASUS Answers

  
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Q: QuestionDoes this come with armory crate (the software) the full installation?

Asked 3 months ago by Nate.

• A:Answer The ASUS ROG G700TF Gaming Desktop does come with Armoury Crate fully installed out of the box.

  Answered 3 months ago by ASUS Answers

  
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Q: QuestionDoes this come with just the PC or does it come with keyboard, mouse, etc?

Asked 3 months ago by GBfanofPCsidkwhatnow.

• A:Answer The ASUS ROG G700TF gaming desktop comes with the tower, power cord, keyboard, and mouse.

  Answered 3 months ago by ASUS Answers

  
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Q: Questionare the power cords and whatever other cords there

Asked 4 months ago by Anonymous.

• A:Answer The ASUS ROG G700TF Gaming Desktop package includes a power cord, along with a USB keyboard and USB mouse.

  Answered 2 weeks ago by ASUS Answers

  
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Q: QuestionConnected to the Wi-Fi (all other devices in house working perfectly) but we cannot load games. My son has unknowingly been connecting to his hot spot to get games to load (not very fast he adds). We even bought a second Wi-Fi adapter. Any suggestions?

Asked 4 months ago by CER39133.

Q: QuestionWhy is 24 more Gb $50 more?

Asked 4 months ago by Cole.