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You'll need to troubleshoot the cause. Typically, the router out of the box is not generally the cause unless it's defective (rare from my installations of many 100's of router over ten years). 1. Plug a ethernet WIRED computer into you carrier's cable modem:fiber terminal. 2. Reboot router and cable modem/fiber terminal. This resets the interfaces. Reboot your computer. 3. Run a speedtest. Get it from speedtest.net >> If the results are good, the problem is in your home; if bad, problem is your carrier - call the carrier. >> proceed to troubleshoot your home: 4. Remove computer and connect your router to the carrier modem/fiber terminal. 5. Reboot router and carrier gear to reset their interfaces 6. Important>>Turn OFF ALL the equipment that uses your network in your home. ALL = printers, tablets, phones, computers, cameras, games, streaming boxes, TV's, play stations. Appletv, firestick, alexa devices. X-box, roku, Wireless thermometers, media players, etc, Do note that some devices keep their network on even when powered off so you may need to UNPLUG them instead. 7. Reconnect the same computer from step 1. In the router's WIRED LAN port and run the same speedtest. >> If good, problem is not carrier or router, so next check the wifi. 8. Unplug wired connection and turn on the wifi on the computer and connect. Run the same speedtest STANDING next to the router!. 9. Repeat same test at the farthest point away from your wifi router. >> If you get good wifi results, the problem is interference / conflict with one of the other devices in the home. BTW - you now know whether you wifi router reaches the farthest most point in you home! 10. Figure out which device may be the problem by turning each device ON one at a time Each time you add something run your computer speedtest on your computer. >> You'll likely end up not finding the problem as it cleared while testing. Usually this happens because the legacy devices around the home 'hold onto' the configuration they once had. Power each one on amd off force each device to Rea quaint itself with the new router. Good luck, hope this helps...m
Sorry, there was a problem. Please try again later.The router will work with any IP. You may need to check your modem. It may need to be upgraded to handle the speeds displayed by the router. You will need at least a DOCSIS 3.0 modem. Furthermore, make sure that the new modem that you purchase is compatible with AT&T.
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