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I had the same issue. My thing was that Windows installed a duplicate driver and caused a few issues with my 6800M, the GPU used when using an external monitor. Check your task manager to see if your laptop still recognizes the 6800M as existing. If not, definitely a driver error
Sorry, there was a problem. Please try again later.The USB-C/DisplayPort works properly. If you are having issues with an external monitor, please verify if the video cable is the correct one and working properly. Check the monitor is working properly and meets the requirements of the laptop. Also, check if the video driver and Windows are up to date.
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