Questions & Answers

Q: QuestionIs this 2001 version still equipped with Intel 660p ssd?

Asked 4 years ago by Geo.

• A:Answer This model comes with a SK Hynix M.2 SSD but I cannot find anything about this online. I do not know if the chips are TLC or QLC and it's one of my biggest concern about the SSD right now.

  Answered 4 years ago by Sixshot

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Q: QuestionIs there 120hz WQHD version of this laptop? If not, when are you guys planning to release it?

Asked 4 years ago by Tenerife.

• A:Answer Yes, there is a 120 Hz QHD variant of this laptop including the same processer and GPU 3060 with the 5900HS , Should be an excellent laptop if it's anything like its FHD counterpart.

  Answered 3 years ago by Candyman

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Q: QuestionWhat is the screen response time?

Asked 4 years ago by Anonymous.

• A:Answer It is supposed to be around 3ms

  Answered 4 years ago by Lucas

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Q: QuestionIs the display 16:10?

Asked 4 years ago by Hakdog.

• A:Answer No it's a 16:9 aspect ratio :(

  Answered 4 years ago by RazorLad2

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Q: QuestionAsus list this model laptop all at WQHD 2560x1440 panel. (https://rog.asus.com/laptops/rog-zephyrus/2021-rog-zephyrus-g14-series/spec) Is this 1920 x 1080 (Full HD) panel manufactured just for Best Buy or wrong spec listing?

Asked 4 years ago by Tien.

• A:Answer There are many different versions , the WQHD is 120hz , FHD is 144hz and i think there is a 60hz option aswell , asus hasn't listed every version on there website yet*. This is the 144hz 1080p panel.

  Answered 4 years ago by Harkamal

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Q: QuestionIm trying to find out what kind of portable charger i would need to use this camping will a halo bolt work?

Asked 2 months ago by Nick.

Q: QuestionSo, I would like to upgrade the ram of this laptop, I am told I can go till 24 gb ram, but I can also go till 40, but the ram will go single channel instead of dual channel, what does that mean? does that mean I'll take a performance hit?

Asked 2 years ago by Sulaiman.

• A:Answer Unfortunately yes. It will be close to 40% slower on CPU and igpu in single channel mode depending on the workload.

  Answered 1 year ago by JamesIVerified Purchase

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Q: QuestionWhen is it coming back in stock? I was looking to buy it and saw that there was only one left in stock but I didn't realize it would be gone the next day. Please let me know?

Asked 3 years ago by ZooKeeper6000.

• A:Answer For product availability, please contact BestBuy Customer Service at: 1 888-237-8289 for details.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionCan I use a SIM card or am I always going to need wifi/hotspot?

Asked 3 years ago by Anonymous.

• A:Answer no sim card reader, you will always need wifi

  Answered 1 year ago by wanderingpetsitter

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Q: QuestionDoes the keyboard backlight turn off after a set time?

Asked 3 years ago by huebrown.

• A:Answer Yes but you can turn it on in settings to stay on forever

  Answered 1 year ago by JohnnyN

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Q: Questionis their a ethernet port for internet connection

Asked 3 years ago by Anonymous.

• A:Answer No, there isn't one out of the box. In my case? I use an adaptor from a portable USB Hub to accomplish that task.

  Answered 2 years ago by KingCornPoopVerified Purchase

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Q: QuestionIs the laptop touchscreen? And does it have RGB backlighting w/ different colors?

Asked 3 years ago by ali4.

• A:Answer It isn't touch screen and it didn't have RGB lighting. The keyboard lights up but no RGB.

  Answered 3 years ago by BagsVerified Purchase

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Q: QuestionWhat is the difference between the zephyrusG14 models GA401QM-211.ZG14 and GA401QM-211.ZG14B?

Asked 3 years ago by deegee.

• A:Answer In power and performance both are identical, the only difference is that the GA401QM-211.ZG14B has a QHD screen with a slightly lower refresh rate so more vibrant colors than the GA401QM-211.ZG14 model.

  Answered 3 years ago by LABAMBAVerified Purchase

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Q: QuestionDoes this machine have a camera?

Asked 3 years ago by Prospero.

• A:Answer No

  Answered 3 years ago by LordRahlVerified Purchase

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Q: QuestionIf I get a QHD monitor will this work well with it?

Asked 3 years ago by Brayden.

• A:Answer Yeah it will

  Answered 3 years ago by LABAMBAVerified Purchase

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Q: Questioncan you store & play videos on this pc? the last ssd drive I had I could load but couldn't watch my videos thanks

Asked 3 years ago by videos.

• A:Answer Yes, you can watch and play videos on this pc.

  Answered 3 years ago by LABAMBAVerified Purchase

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Q: QuestionWhat’s the refresh rate and response time?

Asked 3 years ago by Haku.

• A:Answer Refresh rate is 144hz, response time is pretty high around 20ms

  Answered 3 years ago by LABAMBAVerified Purchase

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Q: QuestionDoes the constant hot air hitting the screen damage it ?

Asked 3 years ago by NickDunk.

• A:Answer No it does not.

  Answered 3 years ago by LABAMBAVerified Purchase

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Q: QuestionCan I download 4 games discord and still have room?

Asked 3 years ago by Susamongus.

• A:Answer It really depends on what games your downloading.

  Answered 3 years ago by LABAMBAVerified Purchase

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