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Our standard manufacturer warranty for new units is 12 months, while open box/ refurbished units are for 3 months. For further information, please contact our team here: https://www.asus.com/support/callus
Sorry, there was a problem. Please try again later.I went through this with a different Asus laptop. Asus's policy is that it will have 1 year warranty from date of original purchase. So if open box, will be somewhat under the full 1 year. And, Best Buy "associates" may tell you full factory warranty....
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