Questions & Answers

Q: Questionis there a slot for an extra hard disk to be added?

Asked 3 years ago by max.

• A:Answer Yes, the second M.2 SSD slot supports up to PCIe 4.0 and RAID 0.

  Answered 3 years ago by fmercado

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Q: Questionif I'm not gaming and just browsing the net an doing basic stuff is there any fan noise?

Asked 2 years ago by Anonymous.

• A:Answer Hello, ive had the laptop for about a month now. There are 3 main modes the laptop can be set in through the "ARMOURY CRATE" app depending on what you are doing. 1. Silent mode (virtually silent) 2. Performance mode (Mild fan noise every so often) 3. Turbo mode ( Extreme and constant fan noise)

  Answered 2 years ago by NicolasVVerified Purchase

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Q: Questionis there an international warranty

Asked 2 years ago by variares.

• A:Answer No it does not

  Answered 2 years ago by ASUS Answers

  
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Q: Questionwill the samsung pro ssd fit with a heatsink or is it fine without a heatsink

Asked 2 years ago by zach.

• A:Answer Yes, the Samsung Pro SSD with heatsink will fit fine.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionIf I buy a Open-Box Excellent, does it still have warranty from the manufacture?

Asked 2 years ago by Anonymous.

• A:Answer Yes the unit will have a 90 day opened box manufacture warranty

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionDoes this have NVMe supported SSDs or not? If not, what protocol is supported with the SSDs? Thank you,

Asked 2 years ago by superman.

• A:Answer Yes this has a nvme and one expansion slot for another

  Answered 2 years ago by NegativedanVerified Purchase

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Q: QuestionIs it touch screen?

Asked 3 years ago by Tony.

• A:Answer It's not a touch screen.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionIs it 2021 version or 2022 version?

Asked 3 years ago by Xu.

• A:Answer 2022

  Answered 3 years ago by JanelleVerified Purchase

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Q: QuestionDoes this model support windows hello?

Asked 3 years ago by hero.

• A:Answer Yes it does

  Answered 3 years ago by 1111Verified Purchase

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Q: QuestionIs it available with 16gigs soldered ram so i can upgrade it to 32 gigs in future?

Asked 3 years ago by Laanta.

• A:Answer No, its 8GB soldered and 8GB Slotted SODIMM laptop module. (16GB Total). The second 8GB can be upgraded to as much as a single 32GB Module for a total of 40GB RAM. (8GB soldered + 32 Removable SODIMM Module)

  Answered 3 years ago by ROGLaptopVerified Purchase

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Q: QuestionHow many gigas is the video card?

Asked 3 years ago by Cynthia.

• A:Answer 6GB of DDR6

  Answered 3 years ago by rifinedVerified Purchase

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Q: QuestionIS IT CAPABLE OF RAID

Asked 3 years ago by J.

• A:Answer Yes, it can Raid in addition to pillaging and plundering.

  Answered 3 years ago by ROGLaptopVerified Purchase

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Q: QuestionDoes the display setting support 1920 x 1080?

Asked 3 years ago by Kens.

• A:Answer yes it does but that is a 16:9 resolution and this is a 16:10 display so 1920 x 1200 would be the native resolution.

  Answered 3 years ago by MatthewVerified Purchase

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Q: QuestionHow do i get wqhd display option on this model?

Asked 3 years ago by Tornadocore.

• A:Answer The laptop is not available with WQHD display.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionIs the screen a new nebula display? Or is that reserved for the more expensive model?

Asked 3 years ago by Ponky.

• A:Answer This has a fantastic display, but the nebula display is reserved for the 3080Ti model.

  Answered 3 years ago by fmercado

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Q: Questionwhy is the laptop sold out and when will it restock again?

Asked 1 year ago by Laptop.

Q: QuestionIs it possible to get a new one laptop it says you have to get a used one?

Asked 1 year ago by Anonymous.

• A:Answer The same model isn’t available anymore for sale as upgraded models have arrived. Check it out.

  Answered 1 year ago by ShubhamVerified Purchase

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Q: QuestionWHEN WILL THE PRODUCT BE AVAILABLE AGAIN?

Asked 1 year ago by ChristopherMustle.

• A:Answer 240Hz is available now. Why do you need 165Hz?

  Answered 1 year ago by ShubhamVerified Purchase

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Q: QuestionWhat is the best solution to clean this laptop with? I notice it has a unique material for its surface. Thanks

Asked 1 year ago by HDavani.

• A:Answer A micro-fiber cloth and any electronic cleaning solution is enough

  Answered 1 year ago by ShubhamVerified Purchase

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