Questions & Answers

Name: ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White
Brand: ASUS
SKU: 6403816
Price: 1147.99 USD
Rating: 4.5 (2684 reviews)

ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White

Model:: GA401IV-BR9N6; |
SKU:: 6403816

User rating, 4.5 out of 5 stars with 2684 reviews.

Highly rated by customers for:

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QuestionWhats the difference between this one and the anime matrix model apart from back led ? Is it a big difference?
Asked 5 years ago by Xavi.
- Answer Other than the addition of the LEDs you mentioned, there is no difference (well, aside from price!).
  Answered 5 years ago by mberg552
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Questioni have an issue not being able to read external harddrive and external cddrives?? however, i am able to read the usb memory sticks... does anybody else have this same situation? ps, jus bought it in august.
Asked 5 years ago by Wc.
- Answer Please reach out to our support team here: https://www.asus.com/support/callus
  Answered 5 years ago by ASUS Answers
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QuestionHi, is the laptop covered by Asus International Warranty?
Asked 5 years ago by Kenneth.
- Answer No, this model does not come with international warranty.
  Answered 5 years ago by ASUS Answers
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QuestionDoes thus varient have anime matrix?
Asked 5 years ago by Mg.
- Answer No, this model does not support AniMe Matrix.
  Answered 5 years ago by ASUS Answers
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QuestionWhich graphic card it has
Asked 5 years ago by Trunkz.
- Answer This model comes with a dedicated RTX 2060 6 GB GDDR6 graphics card.
  Answered 5 years ago by ASUS Answers
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QuestionCan i use a 100W usb c pd charger to charge this laptop?
Asked 5 years ago by AsusAspire.
- Answer Yes, this laptop supports power delivery via USB-C up to 65W. https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g14-series/
  Answered 2 years ago by ASUS Answers
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QuestionHow good is this laptop for film editing?
Asked 5 years ago by Anonymous.
- Answer This a very powerful laptop, and would be able to handle even the most demanding video editing projects.
  Answered 5 years ago by ASUS Answers
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Questionprocessor base speed and maximum speed ?
Asked 5 years ago by AndrewMelad.
- Answer This model comes with a R9-4900HS (R9 3.0 GHz, up to 4.4 GHz).
  Answered 5 years ago by ASUS Answers
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QuestionDoes this laptop have GSync or FreeSync?
Asked 5 years ago by Jibbs.
- Answer Install amd vga driver . There is an option there for freesync.
  Answered 5 years ago by Zehboss
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QuestionWhat is the merchant category code for this product?
Asked 5 years ago by zhao.
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QuestionIs it come with international Warranty?
Asked 5 years ago by DP.
- Answer No, this device comes with a 1-year local warranty.
  Answered 5 years ago by ASUS Answers
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QuestionIs the screen an IPS Panel?
Asked 5 years ago by AJ.
- Answer Yes it is. The viewing angles are good, though, and you wouldn't really need AMOLED in a gaming laptop.
  Answered 5 years ago by Chris
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QuestionCan this laptop HDMI be compatible with a 240hz external monitor???
Asked 5 years ago by Adithya.
- Answer Yes, the HDMI port supports an external monitor with 240Hz refresh rate.
  Answered 5 years ago by ASUS Answers
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QuestionDoes this one have international warranty?
Asked 5 years ago by Yale.
- Answer No, this product comes with a 1-year standard warranty, it is a local warranty and is not international.
  Answered 2 years ago by ASUS Answers
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QuestionWasn't this model just on sale for $1,200? I was just fixing to purchase it as soon as more money came in this morning (which did), but as soon as I returned, the price was back up to $1,450! Really bummed out because I've been saving for a while now :(
Asked 5 years ago by Brylan.
- Answer For pricing questions, please contact Best Buy customer service directly.
  Answered 5 years ago by ASUS Answers
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QuestionCan I get this configuration in black or 'eclipse gray'?
Asked 5 years ago by Steve.
- Answer It looks like only the basic, lowest-end model of the G14 comes in Black. This, which is the mid-tier model, only comes in Moonlight White. And the highest-end one, the AnimeMatrix thing, comes in Eclipse Grey or Moonlight White. I'm not sure whether best buy carries every color of every model, but those should be your only options, I think.
  Answered 5 years ago by BluntNYCReviewer
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QuestionWould this laptop be good for school, work, and gaming?
Asked 5 years ago by Fallen.
- Answer Yes, you won't have issues using this for school, work, and gaming
  Answered 5 years ago by ASUS Answers
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QuestionDo the guarantee of open boxes continue?
Asked 5 years ago by marko.
- Answer Yes they do. You still get the standard 1 yr manufacturer and also can purchase extended from bby
  Answered 5 years ago by Jimmyskillz
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QuestionCan you record your desktop with AMD software or GeForce experience? I have ASUS M15 ans I can't with geforce. I've read that AMD has an integrated recording option for desktop. Is it smooth? Like 60 fps HD? Thx.
Asked 5 years ago by Auerbach.
- Answer One of the best gaming laptops due to size and performance. The only downside is it does not have a webcam. Which is not a big deal since it's for gaming. Ray tracing makes the games look great.
  Answered 5 years ago by Davebanks
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QuestionI used this laptop for a month, overall performance is good, but there is an issue I would like to solve: I cannot power on the computer without power cable plugged in. Is this a software issue or a hardware issue?
Asked 5 years ago by breeZe.
- Answer If its not keeping charge and only works when on power, there is some issue . I would recommend you contact ASUS warranty or if you can return the laptop, do it and get a replacement
  Answered 5 years ago by Ibee
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Questions & Answers

ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White

Q: QuestionWhats the difference between this one and the anime matrix model apart from back led ? Is it a big difference?

Q: Questioni have an issue not being able to read external harddrive and external cddrives?? however, i am able to read the usb memory sticks... does anybody else have this same situation? ps, jus bought it in august.

Q: QuestionHi, is the laptop covered by Asus International Warranty?

Q: QuestionDoes thus varient have anime matrix?

Q: QuestionWhich graphic card it has

Q: QuestionCan i use a 100W usb c pd charger to charge this laptop?

Q: QuestionHow good is this laptop for film editing?

Q: Questionprocessor base speed and maximum speed ?

Q: QuestionDoes this laptop have GSync or FreeSync?

Q: QuestionWhat is the merchant category code for this product?

Q: QuestionIs it come with international Warranty?

Q: QuestionIs the screen an IPS Panel?

Q: QuestionCan this laptop HDMI be compatible with a 240hz external monitor???

Q: QuestionDoes this one have international warranty?

Q: QuestionWasn't this model just on sale for $1,200? I was just fixing to purchase it as soon as more money came in this morning (which did), but as soon as I returned, the price was back up to $1,450! Really bummed out because I've been saving for a while now :(

Q: QuestionCan I get this configuration in black or 'eclipse gray'?

Q: QuestionWould this laptop be good for school, work, and gaming?

Q: QuestionDo the guarantee of open boxes continue?

Q: QuestionCan you record your desktop with AMD software or GeForce experience? I have ASUS M15 ans I can't with geforce. I've read that AMD has an integrated recording option for desktop. Is it smooth? Like 60 fps HD? Thx.

Q: QuestionI used this laptop for a month, overall performance is good, but there is an issue I would like to solve: I cannot power on the computer without power cable plugged in. Is this a software issue or a hardware issue?

QuestionWhats the difference between this one and the anime matrix model apart from back led ? Is it a big difference?

Questioni have an issue not being able to read external harddrive and external cddrives?? however, i am able to read the usb memory sticks... does anybody else have this same situation? ps, jus bought it in august.

QuestionHi, is the laptop covered by Asus International Warranty?

QuestionDoes thus varient have anime matrix?

QuestionWhich graphic card it has

QuestionCan i use a 100W usb c pd charger to charge this laptop?

QuestionHow good is this laptop for film editing?

Questionprocessor base speed and maximum speed ?

QuestionDoes this laptop have GSync or FreeSync?

QuestionWhat is the merchant category code for this product?

QuestionIs it come with international Warranty?

QuestionIs the screen an IPS Panel?

QuestionCan this laptop HDMI be compatible with a 240hz external monitor???

QuestionDoes this one have international warranty?

QuestionWasn't this model just on sale for $1,200? I was just fixing to purchase it as soon as more money came in this morning (which did), but as soon as I returned, the price was back up to $1,450! Really bummed out because I've been saving for a while now :(

QuestionCan I get this configuration in black or 'eclipse gray'?

QuestionWould this laptop be good for school, work, and gaming?

QuestionDo the guarantee of open boxes continue?

QuestionCan you record your desktop with AMD software or GeForce experience? I have ASUS M15 ans I can't with geforce. I've read that AMD has an integrated recording option for desktop. Is it smooth? Like 60 fps HD? Thx.

QuestionI used this laptop for a month, overall performance is good, but there is an issue I would like to solve: I cannot power on the computer without power cable plugged in. Is this a software issue or a hardware issue?