Questions & Answers

Q: QuestionWhich model has the AniMe Matrix?

Asked 5 years ago by Jdubs.

• A:Answer The 2000 dollar one with the lesser screen and the gray finish.

  Answered 5 years ago by HAZY0NEGAMING

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Q: QuestionIt looks like the vents (above the keyboard when laptop cover is open) push hot air up onto the display. Are those vents for intake or outtake?

Asked 5 years ago by Suga.

• A:Answer The fans push heat out the sides vents. Some heat does come out of those. They are more Passive.

  Answered 5 years ago by Craigmart75Verified Purchase

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Q: QuestionDo you know when this laptop with the same SPECS are going to be available in eclipse gray color or black color? Thank you.

Asked 5 years ago by Seekinglaptop.

Q: QuestionWhen will this product be available in Canada

Asked 5 years ago by Bobby.

Q: QuestionWhat batch of ROG Zephyrus G14 does Best Buy currently hold? Are they manufactured in March 2020 or earlier? There are issues in earlier batches.

Asked 5 years ago by Sunny.

• A:Answer Mine says March 2020

  Answered 5 years ago by Craigmart75Verified Purchase

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Q: Questionshuld this not be 3.0ghz instead 2.3?

Asked 5 years ago by sizzlassi.

• A:Answer The base speed for the CPU is 3.0 GHz.

  Answered 5 years ago by blenheimears

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Q: QuestionIs 16GB RAM enough for gaming, photoshop, and video-editing? Would I hit 60%+ CPU?

Asked 5 years ago by Sunny.

• A:Answer 16GB of RAM is enough for most of those tasks. For high definition video editing with extended files, you may run into performance issues.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionReviewers say G14 has a response time of 40ms. Is this noticeable? Would you still recommend this laptop? If not, could you please recommend another?

Asked 5 years ago by Daisy.

• A:Answer It's not very noticeable when playing video or gaming, at least in most games. It is certainly perceptible, but not annoying or distracting. Of course, this is just my perspective, other people might find the response time inadequate.

  Answered 5 years ago by blenheimears

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Q: QuestionIs this a great laptop for college students or are there better performing laptops at this price point? Performance is important to me.

Asked 5 years ago by Lily.

• A:Answer This is a very competitive machine at this price point.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop have AniMe Matrix Display?

Asked 5 years ago by NATHAN.

• A:Answer No, this model does not have that feature.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the weight of the box itself and dimension? For shipping purpose

Asked 5 years ago by JRA.

Q: QuestionDoes the rtx 2060 version come in greay colour or is it only white and is there an rtx 2060 with ryzen 7 4000hs?

Asked 5 years ago by Terach.

Q: QuestionDoes this model have 8GB onboard and 1 x 8GB SODIMM or just the 16GB onboard memory with a free SODIMM slot?

Asked 5 years ago by CoolEE.

• A:Answer 8 GB is soldered to the motherboard and the other 8 GB is a removable module that can be replaced with a 16 GB one. I've seen some people have used a single 32 GB but it's not supported.

  Answered 5 years ago by TmorellVerified Purchase

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Q: QuestionIs there any manufacturer warranty for this product?

Asked 5 years ago by Guangyin.

• A:Answer Yes, there is a manufacturer's warranty for this product.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhen will the stealth grey option be available (same specs)? I've been waiting for 5 months for this model because it looks way better. What's the holding Asus up?

Asked 5 years ago by Bruh.

Q: QuestionWill this model be available in the black color?

Asked 5 years ago by Anonymous.

• A:Answer No, this model doesn't come in the black color.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDo this item have world guarantee? I might go korea soon after buying. Is it applied about openbox(certificate item)?

Asked 5 years ago by ByungWan.

• A:Answer This model does not have an international warranty. Unless otherwise indicated as open box or refurbished, the item will be new.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionAre you ahle to overclock the display to 144hz?

Asked 5 years ago by Questionasker.

• A:Answer No, the maximum refresh rate for the display is 120Hz.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionI know of this same exact laptop having a black color option to it, which is advertised on ASUS' website. However, it seems to be impossible to find, and is not listed on the Best Buy website as I thought it would be. Is it eventually coming to Best Buy?

Asked 5 years ago by mmp5453.