Questions & Answers

Name: ASUS - ROG Zephyrus G14 14" Laptop - AMD Ryzen 7 - 8GB Memory - NVIDIA GeForce GTX 1650 - 512GB SSD
Brand: ASUS
SKU: 6403425
Price: 934.99 USD
Rating: 4.5 (373 reviews)

ASUS - ROG Zephyrus G14 14" Laptop - AMD Ryzen 7 - 8GB Memory - NVIDIA GeForce GTX 1650 - 512GB SSD

Model:: GA401IH-BR7N2BL; |
SKU:: 6403425

User rating, 4.5 out of 5 stars with 373 reviews.

Highly rated by customers for:

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QuestionHello, The S key on the keyboard of this laptop split in two and barely works now. Is this covered by the warranty, and would I contact the manufacturer directly or can it be repaired through Best Buy? Thanks for any help you can give! Mimi.
Asked 4 years ago by MimiThomas.
- Answer Please reach out to our support team here: https://www.asus.com/support/callus
  Answered 4 years ago by ASUS Answers
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QuestionHi I'm a customer from India and wanted to know if Global warranty is provided with this and if so then its associated details.
Asked 4 years ago by Yoges.
- Answer The laptop comes with a local 1-year warranty caoverage, not a global warranty.
  Answered 2 years ago by ASUS Answers
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QuestionDo gamepass games work well on this comp?
Asked 4 years ago by Gogreen.
- Answer Yes, this model can run game pass games.
  Answered 4 years ago by ASUS Answers
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QuestionI have seen on the asus page and it says 120hz I would like to know the exact hz of this model if it is 60 or 120 hz
Asked 4 years ago by Marcos.
- Answer This model (GA401IH-BR7N2BL) comes with 60Hz. You can review further specification here: https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g14-series/spec
  Answered 4 years ago by ASUS Answers
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QuestionHow do I run graphics processor on this computer? I am having an issue in Streamlabs OBS where I am having a black screen error when I attempt to share my screen through there. And for most people, running integrated graphics processor fixes the issue.
Asked 4 years ago by cam65.
- Answer A guide that might help you can be found here. https://streamlabs.com/content-hub/post/troubleshooting-capture-source-issues-on-laptops If you have already updated your GPU drivers and continue to have issues, I suggest contacting Streamlabs directly for technical support.
  Answered 4 years ago by ASUS Answers
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QuestionDoes this laptop have any TPM chip in it?
Asked 4 years ago by hth1234.
- Answer No, this model does not come with a TPM chip.
  Answered 4 years ago by ASUS Answers
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Questioncan this run the oculus quest 2 when linked up? i don't think the 1650 can run it I think the 1650ti can but I'm not sure
Asked 4 years ago by datboicaleb.
- Answer The 1650 is not supported. https://support.oculus.com/444256562873335/
  Answered 4 years ago by ASUS Answers
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QuestionWhen will the 2021 model be available?
Asked 4 years ago by Mark10.
- Answer For availability information, please contact Best Buy customer service directly.
  Answered 4 years ago by ASUS Answers
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Question64 or 32 bits?
Asked 4 years ago by Danny.
- Answer 64 Bit
  Answered 2 years ago by ASUS Answers
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QuestionIs this good to run call of duty warzone
Asked 4 years ago by Quan.
- Answer Yes, this model can run call of duty warzone smoothly.
  Answered 4 years ago by ASUS Answers
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QuestionWhen will be a offer again??
Asked 4 years ago by Zillur69.
- Answer For product availability, please contact BestBuy directly for details.
  Answered 4 years ago by ASUS Answers
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QuestionWhat’s the confirmed nits/brightness of the 1650 FHD 60hz model?
Asked 4 years ago by Taylor.
- Answer I believe it is around +/-310 nits
  Answered 4 years ago by Jack
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QuestionIf I run this on a lower performance while in class, will the fans still be a significant issue? I don't want to sound like a jet engine while I take notes.
Asked 4 years ago by MelG.
- Answer You can adjust the fan profiles to reduce the fan RPM and noise level. This can be controlled via the Armoury Crate app.
  Answered 4 years ago by ASUS Answers
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QuestionDoes this model come with the micro LEDs in the lid? Is that "Anime Matrix" feature available?
Asked 4 years ago by Danrls.
- Answer It doesn't come with an Anime Matrix LED, this is an optional feature and it doesn't come in as standard.
  Answered 4 years ago by ASUS Answers
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QuestionI need a laptop that can edit videos and mainly play minecraft, would this be good for that?
Asked 4 years ago by Erin.
- Answer This is a great laptop on a budget and you still get decent graphics and speed. I can see this working well for video editing and Minecraft. Of course, there are other laptops with better graphics cards but this one will get the job done. However, depending on your video editing software/program, I would recommend an external hard drive to ensure things continue to run smooth.
  Answered 4 years ago by JenDV
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QuestionHello, I'm trying to buy this laptop but I would like to know, is there any option to send it to Mexico? Thanks
Asked 4 years ago by MrNilo.
- Answer For an option shipping the laptop to Mexico, please contact BestBuy for details.
  Answered 4 years ago by ASUS Answers
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QuestionWhat port is recommended for hardwire connection to modem/router? Dongle? I run 2 1080P monitors with HDMI, Display Port, and VGA Inputs. What laptop port is recommended for best output? What dongle for extended display across 2 monitors?
Asked 4 years ago by michaelisme.
- Answer You can use a USB-C to Ethernet adapter in order to hardwire to a router, dongle can also be used. For best output, please use the DisplayPort and the HDMI ports for 2 external monitors.
  Answered 4 years ago by ASUS Answers
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QuestionDo you provide international warranty on this product.
Asked 4 years ago by Trejx.
- Answer No, this unit has a local warranty for the United States only.
  Answered 4 years ago by ASUS Answers
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Questionis this laptop vr ready?
Asked 4 years ago by Razz.
- Answer Yes, this model is VR ready.
  Answered 4 years ago by ASUS Answers
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QuestionIs the Wi-Fi 802.11ac or ax? Is the OS Windows or Windows Home?
Asked 4 years ago by Ken.
- Answer The WIFI uses a 802.11ax device.
  Answered 4 years ago by ASUS Answers
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Showing 41-60 of 105 questions

Questions & Answers

ASUS - ROG Zephyrus G14 14" Laptop - AMD Ryzen 7 - 8GB Memory - NVIDIA GeForce GTX 1650 - 512GB SSD

Q: QuestionHello, The S key on the keyboard of this laptop split in two and barely works now. Is this covered by the warranty, and would I contact the manufacturer directly or can it be repaired through Best Buy? Thanks for any help you can give! Mimi.

Q: QuestionHi I'm a customer from India and wanted to know if Global warranty is provided with this and if so then its associated details.

Q: QuestionDo gamepass games work well on this comp?

Q: QuestionI have seen on the asus page and it says 120hz I would like to know the exact hz of this model if it is 60 or 120 hz

Q: QuestionHow do I run graphics processor on this computer? I am having an issue in Streamlabs OBS where I am having a black screen error when I attempt to share my screen through there. And for most people, running integrated graphics processor fixes the issue.

Q: QuestionDoes this laptop have any TPM chip in it?

Q: Questioncan this run the oculus quest 2 when linked up? i don't think the 1650 can run it I think the 1650ti can but I'm not sure

Q: QuestionWhen will the 2021 model be available?

Q: Question64 or 32 bits?

Q: QuestionIs this good to run call of duty warzone

Q: QuestionWhen will be a offer again??

Q: QuestionWhat’s the confirmed nits/brightness of the 1650 FHD 60hz model?

Q: QuestionIf I run this on a lower performance while in class, will the fans still be a significant issue? I don't want to sound like a jet engine while I take notes.

Q: QuestionDoes this model come with the micro LEDs in the lid? Is that "Anime Matrix" feature available?

Q: QuestionI need a laptop that can edit videos and mainly play minecraft, would this be good for that?

Q: QuestionHello, I'm trying to buy this laptop but I would like to know, is there any option to send it to Mexico? Thanks

Q: QuestionWhat port is recommended for hardwire connection to modem/router? Dongle? I run 2 1080P monitors with HDMI, Display Port, and VGA Inputs. What laptop port is recommended for best output? What dongle for extended display across 2 monitors?

Q: QuestionDo you provide international warranty on this product.

Q: Questionis this laptop vr ready?

Q: QuestionIs the Wi-Fi 802.11ac or ax? Is the OS Windows or Windows Home?

QuestionHello, The S key on the keyboard of this laptop split in two and barely works now. Is this covered by the warranty, and would I contact the manufacturer directly or can it be repaired through Best Buy? Thanks for any help you can give! Mimi.

QuestionHi I'm a customer from India and wanted to know if Global warranty is provided with this and if so then its associated details.

QuestionDo gamepass games work well on this comp?

QuestionI have seen on the asus page and it says 120hz I would like to know the exact hz of this model if it is 60 or 120 hz

QuestionHow do I run graphics processor on this computer? I am having an issue in Streamlabs OBS where I am having a black screen error when I attempt to share my screen through there. And for most people, running integrated graphics processor fixes the issue.

QuestionDoes this laptop have any TPM chip in it?

Questioncan this run the oculus quest 2 when linked up? i don't think the 1650 can run it I think the 1650ti can but I'm not sure

QuestionWhen will the 2021 model be available?

Question64 or 32 bits?

QuestionIs this good to run call of duty warzone

QuestionWhen will be a offer again??

QuestionWhat’s the confirmed nits/brightness of the 1650 FHD 60hz model?

QuestionIf I run this on a lower performance while in class, will the fans still be a significant issue? I don't want to sound like a jet engine while I take notes.

QuestionDoes this model come with the micro LEDs in the lid? Is that "Anime Matrix" feature available?

QuestionI need a laptop that can edit videos and mainly play minecraft, would this be good for that?

QuestionHello, I'm trying to buy this laptop but I would like to know, is there any option to send it to Mexico? Thanks

QuestionWhat port is recommended for hardwire connection to modem/router? Dongle? I run 2 1080P monitors with HDMI, Display Port, and VGA Inputs. What laptop port is recommended for best output? What dongle for extended display across 2 monitors?

QuestionDo you provide international warranty on this product.

Questionis this laptop vr ready?

QuestionIs the Wi-Fi 802.11ac or ax? Is the OS Windows or Windows Home?