Questions & Answers

Name: ASUS - ROG Zephyrus M15 15.6" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2070 Max-Q - 1TB SSD - Prism Gray
Brand: ASUS
SKU: 6403815
Price: 1342.99 USD
Rating: 4.4 (881 reviews)

ASUS - ROG Zephyrus M15 15.6" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2070 Max-Q - 1TB SSD - Prism Gray

Model:: GU502LW-BI7N6; |
SKU:: 6403815

User rating, 4.4 out of 5 stars with 881 reviews.

Highly rated by customers for:

Clearance

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Page Showing 141-160 of 292 questions

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QuestionDo we only get the notebook or with backpack and mouse too?
Asked 5 years ago by TheRat.
- Answer This model comes with a 4-cell battery, Power adapter and a warranty card.
  Answered 5 years ago by ASUS Answers
  Answer this question
QuestionWhat does boosts up to 5 ghz mean? Is it still 2.6 ghz? How often is it at 5 ghz
Asked 5 years ago by Tom.
- Answer When there is thermal headroom and power available, the CPU will boost as close to 5.0GHz as it can. 2.6GHz is the base clock. https://ark.intel.com/content/www/us/en/ark/products/201837/intel-core-i7-10750h-processor-12m-cache-up-to-5-00-ghz.html
  Answered 5 years ago by ASUS Answers
  Answer this question
QuestionThis says 2.6 ghz cpu, but some other sites say it has (up) to 5 ghz. This confuses me because im wondering if this can run stuff because apparently you need like 3.2 ghz for gaming. Could you tell me how this runs games cuz 2.6 sounds kinda impossible
Asked 5 years ago by Person.
- Answer The base frequency is 2.6GHz, and the boost is up to 5.0GHz. This machine is an excellent gaming laptop. https://ark.intel.com/content/www/us/en/ark/products/201837/intel-core-i7-10750h-processor-12m-cache-up-to-5-00-ghz.html
  Answered 5 years ago by ASUS Answers
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QuestionCan I attach two external monitors to this?
Asked 5 years ago by MadDog.
- Answer Yes, this model supports two additional displays.
  Answered 5 years ago by ASUS Answers
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QuestionI got this laptop yesterday. The screen blinks when I attach or remove the charger power cord. Please help
Asked 5 years ago by Tirth.
- Answer Please reach out to our support team here: https://www.asus.com/support/callus
  Answered 5 years ago by ASUS Answers
  Answer this question
QuestionWondering if anyone has tried Oculus Quest 2 via link with this laptop. I know there are issues with the G14 in that it doesn't pass the USB-c input through the GPU so needs a workaround to make it work. Wondering if the same thing applies to this laptop?
Asked 5 years ago by Jason.
- Answer Oculus link cable works with this laptop
  Answered 5 years ago by KarthikG
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QuestionHi, can I change refresh rate and make it 60hrz for my needs?
Asked 5 years ago by Vlad.
- Answer Yes, you can lock the display to 60Hz from within Windows Display Settings or Nvidia Control Panel.
  Answered 5 years ago by ASUS Answers
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QuestionWill this laptop handle call of duty warzone?
Asked 5 years ago by Kevin.
- Answer Yes, this laptop exceeds the recommended specifications for that title.
  Answered 5 years ago by ASUS Answers
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QuestionAnyone else have a yellow tint on their panel? is this a defect?
Asked 5 years ago by Strix09.
- Answer Check your nightmode settings
  Answered 5 years ago by Scypex
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QuestionPlease make the offer happen again, I want to buy this laptop so much :( <3
Asked 5 years ago by Asuslover.
- Answer So do i, i hope the offer with come back by Christmas
  Answered 5 years ago by Lolo09
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QuestionWhere are the USB 3 ports? I opened Device Manager, opened Universal Serial Bus, and a list of 11 USB ports appeared. There are 4 USB ports on the laptop. There is no blue next to or on a port. That which is stamped next to ports are way to tiny to read.
Asked 5 years ago by DeaHea.
- Answer All of the ports are USB 3.1 or higher. Their locations and specs can be found in the manual starting on page 21. https://dlcdnets.asus.com/pub/ASUS/GamingNB/GU502LWS/0409_E16072_GU502LWS_LVS_LU_LI_A.pdf
  Answered 5 years ago by ASUS Answers
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QuestionDoes this use Nvidia G-Sync?
Asked 5 years ago by Potatoboy.
- Answer It doesn't
  Answered 5 years ago by Vsmith95
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QuestionSuspiciously cheap for amazing specs. But why so big discount? Would've ordered if discount is reasonable..
Asked 5 years ago by lookinfor.
Answer This Question
QuestionDoes the Monitor/screen include the technology Nvidia G-Sync?
Asked 5 years ago by Potatoboy.
- Answer Depends upon the monitor you have. Even free sync monitors support gsync officially for recent monitors
  Answered 5 years ago by KarthikG
  Answer this question
QuestionDo you need to set the refresh of the 240hz screen to 60hz if you want to get the advertised 8 hours?
Asked 5 years ago by AsusBoy.
- Answer Battery endurance will depend on screen refresh rate and brightness, along with the applications used. Lowering the refresh rate will increase battery life.
  Answered 5 years ago by ASUS Answers
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QuestionIs there a brushed black or atleast a prism black version of this same pc configuration available
Asked 5 years ago by Blade.
- Answer It is only available in prism gray, not in brushed black or prism black.
  Answered 5 years ago by ASUS Answers
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QuestionWebcam?
Asked 5 years ago by Anonymous.
- Answer No, this model does not have a web camera.
  Answered 5 years ago by ASUS Answers
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Questiondoes this laptop have a inverted motherboard??
Asked 5 years ago by packersfan036.
- Answer No, this model does not have an inverted motherboard.
  Answered 5 years ago by ASUS Answers
  Answer this question
QuestionHow many cores does this computer have? I don't see that listed anywhere.
Asked 5 years ago by babesinbusiness.
- Answer This laptop features a 6 core, 12 thread CPU. https://ark.intel.com/content/www/us/en/ark/products/201837/intel-core-i7-10750h-processor-12m-cache-up-to-5-00-ghz.html
  Answered 2 years ago by ASUS Answers
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QuestionI have the GU502LW-BI7N6 model which comes with a 1tb ssd. Is that 1tb two 512 ssds or is it 1tb ssd with the other slot left open for further upgrade?
Asked 5 years ago by Maulik.
- Answer There is only one slot used. The other slot is usable and I swapped out the original SSD for a faster boot drive and left the original as a secondary. It’s also possible to run raid 0 on them.
  Answered 5 years ago by ELuu
  Answer this question

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Questions & Answers

ASUS - ROG Zephyrus M15 15.6" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2070 Max-Q - 1TB SSD - Prism Gray

Q: QuestionDo we only get the notebook or with backpack and mouse too?

Q: QuestionWhat does boosts up to 5 ghz mean? Is it still 2.6 ghz? How often is it at 5 ghz

Q: QuestionThis says 2.6 ghz cpu, but some other sites say it has (up) to 5 ghz. This confuses me because im wondering if this can run stuff because apparently you need like 3.2 ghz for gaming. Could you tell me how this runs games cuz 2.6 sounds kinda impossible

Q: QuestionCan I attach two external monitors to this?

Q: QuestionI got this laptop yesterday. The screen blinks when I attach or remove the charger power cord. Please help

Q: QuestionWondering if anyone has tried Oculus Quest 2 via link with this laptop. I know there are issues with the G14 in that it doesn't pass the USB-c input through the GPU so needs a workaround to make it work. Wondering if the same thing applies to this laptop?

Q: QuestionHi, can I change refresh rate and make it 60hrz for my needs?

Q: QuestionWill this laptop handle call of duty warzone?

Q: QuestionAnyone else have a yellow tint on their panel? is this a defect?

Q: QuestionPlease make the offer happen again, I want to buy this laptop so much :( <3

Q: QuestionWhere are the USB 3 ports? I opened Device Manager, opened Universal Serial Bus, and a list of 11 USB ports appeared. There are 4 USB ports on the laptop. There is no blue next to or on a port. That which is stamped next to ports are way to tiny to read.

Q: QuestionDoes this use Nvidia G-Sync?

Q: QuestionSuspiciously cheap for amazing specs. But why so big discount? Would've ordered if discount is reasonable..

Q: QuestionDoes the Monitor/screen include the technology Nvidia G-Sync?

Q: QuestionDo you need to set the refresh of the 240hz screen to 60hz if you want to get the advertised 8 hours?

Q: QuestionIs there a brushed black or atleast a prism black version of this same pc configuration available

Q: QuestionWebcam?

Q: Questiondoes this laptop have a inverted motherboard??

Q: QuestionHow many cores does this computer have? I don't see that listed anywhere.

Q: QuestionI have the GU502LW-BI7N6 model which comes with a 1tb ssd. Is that 1tb two 512 ssds or is it 1tb ssd with the other slot left open for further upgrade?

QuestionDo we only get the notebook or with backpack and mouse too?

QuestionWhat does boosts up to 5 ghz mean? Is it still 2.6 ghz? How often is it at 5 ghz

QuestionThis says 2.6 ghz cpu, but some other sites say it has (up) to 5 ghz. This confuses me because im wondering if this can run stuff because apparently you need like 3.2 ghz for gaming. Could you tell me how this runs games cuz 2.6 sounds kinda impossible

QuestionCan I attach two external monitors to this?

QuestionI got this laptop yesterday. The screen blinks when I attach or remove the charger power cord. Please help

QuestionWondering if anyone has tried Oculus Quest 2 via link with this laptop. I know there are issues with the G14 in that it doesn't pass the USB-c input through the GPU so needs a workaround to make it work. Wondering if the same thing applies to this laptop?

QuestionHi, can I change refresh rate and make it 60hrz for my needs?

QuestionWill this laptop handle call of duty warzone?

QuestionAnyone else have a yellow tint on their panel? is this a defect?

QuestionPlease make the offer happen again, I want to buy this laptop so much :( <3

QuestionWhere are the USB 3 ports? I opened Device Manager, opened Universal Serial Bus, and a list of 11 USB ports appeared. There are 4 USB ports on the laptop. There is no blue next to or on a port. That which is stamped next to ports are way to tiny to read.

QuestionDoes this use Nvidia G-Sync?

QuestionSuspiciously cheap for amazing specs. But why so big discount? Would've ordered if discount is reasonable..

QuestionDoes the Monitor/screen include the technology Nvidia G-Sync?

QuestionDo you need to set the refresh of the 240hz screen to 60hz if you want to get the advertised 8 hours?

QuestionIs there a brushed black or atleast a prism black version of this same pc configuration available

QuestionWebcam?

Questiondoes this laptop have a inverted motherboard??

QuestionHow many cores does this computer have? I don't see that listed anywhere.

QuestionI have the GU502LW-BI7N6 model which comes with a 1tb ssd. Is that 1tb two 512 ssds or is it 1tb ssd with the other slot left open for further upgrade?