Questions & Answers

Q: QuestionI purchased 3 of these computers and the display port does not work on any of them. I used multiple cords and monitors to rules that out. Do you have to activate the port or something?

Asked 5 months ago by Jon.

Q: QuestionI purchased three of these. The Display port does not work on any of them. i need two displays and i can only use the HDMI port. Frustrating. Hoping to find a solution before i leave a review

Asked 5 months ago by Jon.

Q: QuestionWindows 11?

Asked 5 months ago by Anonymous.

• A:Answer The ASUS V500MVC desktop comes with Windows 11 Home.

  Answered 5 months ago by ASUS Answers

  
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Q: Questionwhat is the difference between the intel core i5 and intel core i7?

Asked 5 months ago by Anonymous.

Q: Questioncan you use desktop without wifi, just a modem

Asked 6 months ago by Anonymous.

• A:Answer Yes, you can use the ASUS V500MVC desktop without Wi-Fi by connecting it directly to a modem using an Ethernet cable.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionIs this computer compatible to work with a cricut machine? If so, is there any lab. Is the operation smooth?

Asked 7 months ago by lilkrys716.

• A:Answer Yes, this Desktop PC is compatible with a Cricut machine.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionHow does this PC do with gaming?

Asked 7 months ago by Moviemax.

• A:Answer The ASUS V500MVC desktop features Intel UHD Graphics, which are suitable for everyday tasks such as browsing, streaming, and productivity. While it can support light gaming, it is not designed for graphically demanding titles or high-performance gaming.

  Answered 7 months ago by ASUS Answers

  
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Q: Questiondoes this computer have a cd/dvd drive

Asked 7 months ago by Anonymous.

• A:Answer No. You can purchase an external one that connects via USB.

  Answered 5 months ago by Anonymous

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Q: QuestionDoes this computer have a DVDRW drive?

Asked 7 months ago by Anonymous.

• A:Answer The ASUS V500MVC does not come with a built-in DVDRW drive.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionCan you hookup dual monitors without an extra graphics card?

Asked 8 months ago by KS.

• A:Answer Yes. 1 HDMI and 1 display port

  Answered 7 months ago by STURVerified Purchase

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Q: QuestionTo Asus: Are you sure there is not an optical drive bay for this PC? Take a look at the photo of the V500 desktop. At the top of the tower there is what appears to be an optical drive bay. Maybe there is a slot to allow a cd/dvd burner to be installed.

Asked 8 months ago by Anonymous.

• A:Answer No, this specific Desktop model does not have a built-in optical drive bay, despite the appearance of the front panel. This is being sold as a complete system and ASUS does not provide hardware modification/customization support.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionDoes this computer have a DVD drive?

Asked 11 months ago by JeLa.

• A:Answer No

  Answered 10 months ago by JamesPVerified Purchase

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Q: QuestionWHat are the dimensions

Asked 11 months ago by Fred.

• A:Answer It’s smaller than the one I had and fits nicely under my desk - do not know actual size

  Answered 8 months ago by MarciaKVerified Purchase

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Q: Questiondoes it come with mouse and keyboard?

Asked 1 year ago by Anonymous.

• A:Answer The ASUS V500MVC package includes a wired keyboard and a wired optical mouse (USB).

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionWeb camera included ? Speakers included?

Asked 1 year ago by Derryl.

• A:Answer The ASUS V500MVC (V500 Mini Tower) does not include a built-in web camera or integrated speakers.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionWill the run multiple displays?

Asked 1 year ago by DB.

• A:Answer Yes...only 1 HDMI. I use 1 HDMI and 1 display port without issue

  Answered 7 months ago by STURVerified Purchase

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Q: QuestionWhat is the manufactuers warranty?

Asked 1 year ago by Beachcomber.

• A:Answer The ASUS V500MVC typically comes with a 1-year manufacturer's warranty for both parts and labor.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionWhat software is installed on this computer

Asked 1 year ago by Teri.

• A:Answer The ASUS V500MVC typically comes with pre-installed software like MyASUS, which provides system optimization tools, customer support access, and device settings customization.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionDoes this PC support dual monitors?

Asked 5 months ago by Anonymous.

• A:Answer Yes, the ASUS V500MVC desktop supports dual monitor setups. You can connect two displays using its HDMI 1.4 and DisplayPort 1.4 outputs.

  Answered 5 months ago by ASUS Answers

  
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