“I purchased this laptop last year and I am unable to setup Windows Hello (Facial recognition). I am getting this message, this option is currently unavailable? Any help would he highly appreciated?”

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• Change or manage your password or PIN To change your password or PIN, go to Start > Settings > Accounts > Sign-in options. Select PIN (Windows Hello), and then select Change PIN. Select Password then select Change.

  Answered by LuisC 2 years ago

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• This laptop doesn't come with an IR camera. which is required to setup Windows Hello successfully.

  Answered by ASUS Answers 2 years ago

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• it probably won't work with 720p built-in camera

  Answered by SV01 2 years ago

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