A:AnswerThe laptop comes with trial version. You can buy Microsoft Office from any retail store like Best Buy, Target, Walmart or Microsoft Store. Once you check out they will provide you the key and you can use it to activate your Microsoft Office.
A:AnswerTo stop the laptop from going to hibernate mode, please change power option inside settings to "never sleep". Also, check if Windows is up to date.
A:AnswerAccording to other answers, the laptop has 2 8gb ram, one is permanently there and the other one is changable. You can transform it to up to 40 gb ram (8gb + a new 32gb)
A:AnswerThis specific laptop model brightness level is up to 400 nits, not 550 nits. We will contact the appropriate department in order to make the necessary correction.
A:AnswerA docking station can be connected and be used with this laptop. However, this laptop can only be charged using the AC adapter or charger that came with it.
A:AnswerThe best way to get a second AC adapter or power supply is from third-party, please contact BestBuy at: 1-888-237-8289 for product availability.