“I have ASUS Vivobook 16. Ever since I got it, the audio on video calls has been awful. Goes in and out, can't understand what people are saying.”
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In order to resolve the audio problem, please verify if internet connection or service is working properly and stable since poor internet connection will definitely affect the audio quality. Also, please verify if the laptop is running with the most current Windows and audio driver update. Should you need further assistance, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
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