Questions & Answers

Q: QuestionWhat's the color gamut of the screen? sRGB & NTSC?

Asked 3 years ago by Drake.

• A:Answer The display has a 45% NTSC color gamut.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionHow many USB ports are there by type?

Asked 3 years ago by Kay.

• A:Answer This model comes with the following USB ports: 1x USB 2.0 Type-A, 1x USB 3.2 Gen 1 Type-A, 1x USB 3.2 Gen 1 Type-C

  Answered 3 years ago by ASUS Answers

  
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Q: Questionthere are 4 pictures of the asus Zephyrus which is an entirely different laptop.

Asked 3 years ago by hekper.

• A:Answer Thank you for the feedback. We will contact the appropriate department in order to make the necessary correction.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionIs the battery replaceable? How much would it cost?

Asked 4 months ago by T.

Q: QuestionI got this laptop open box and it didn't have a charger. I've looked online for a compatible charger but the only one I've found is $100 from ASUS and I'm not paying that much. The Insignia universal one isn't compatible with this model. Any suggestions?

Asked 2 years ago by Riley.

Q: QuestionWhat Sound card does this have? is it good for recording music?

Asked 2 years ago by Anonymous.

• A:Answer This laptop comes with an onboard Realtek audio chipset, it is good for music recording.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionIs lap top computer warnted

Asked 3 years ago by Fli.

• A:Answer Yes, the laptop has a one-year warranty coverage.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionI find it hard to believe the barrel charger included is the only way to charge it. Does the USB-C port really not support power delivery in 2023? Will a BIOS update allow it to charge in the future?

Asked 3 years ago by ASUSuser.

• A:Answer Yes, the laptop can only be charged using the AC adapter. The USB-C port doesn't support power delivery.

  Answered 3 years ago by ASUS Answers

  
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Q: QuestionIs this laptop good for photoshop editing ?

Asked 3 years ago by Jay.

• A:Answer Very good

  Answered 3 years ago by CharleyHVerified Purchase

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Q: QuestionDoes this laptop support multiple external screens? I want to hook it up to 2 monitors in the office.

Asked 3 years ago by bwillis.

• A:Answer yes

  Answered 3 years ago by CharleyHVerified Purchase

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Q: QuestionWhat operating system comes installed, is it 64 bit?

Asked 3 years ago by Frank33417.

• A:Answer This model is windows 11 ,64bit

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionCan you use it with Windows 10?

Asked 3 years ago by TrailBlazer.

• A:Answer Mine came with 10, it immediately downloaded 11 when I fired it up.

  Answered 3 years ago by DouglasCVerified Purchase

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Q: QuestionCan my daughter use this laptop for gaming? Is the speed fast enough?

Asked 3 years ago by Bamboo.

• A:Answer it will depend what kind of games. This laptop is not meant for heavy gaming but can run most games on low settings

  Answered 3 years ago by kolomoVerified Purchase

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Q: QuestionHow do you clean the screen?

Asked 3 years ago by JMMM.

• A:Answer Lightly mist a paper towel or microfiber cloth with windex or some sort of screen cleaner

  Answered 3 years ago by DestinyJVerified Purchase

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Q: QuestionDoes the unit have a cd/ dvd port? Thanks

Asked 3 years ago by FallingSnow.

• A:Answer No, it doesn't

  Answered 3 years ago by TicklishOgre779Verified Purchase

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Q: QuestionIs this laptop compatible with cricut machine?

Asked 3 years ago by Roxana.

• A:Answer If your specific cricut supports windows 11 then yes this will work. If you don't know then a quick search of " 'your specific model' compatible with windows 11"

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is battery life like? For general use (watching videos, web browsing, word documents)

Asked 3 years ago by Wholesomeisland.

• A:Answer It can last a whole day if on power efficiency/ balanced mode.

  Answered 3 years ago by TicklishOgre779Verified Purchase

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Q: QuestionIf I equip the computer with MS Word, can my handicapped grandson "voice" type his papers with this?

Asked 3 years ago by Charli.

• A:Answer Yes

  Answered 3 years ago by CandaceEVerified Purchase

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Q: QuestionHi, Does it have dual voltage? For using it in Europe just plug adapter is needed or voltage converter? Thanks

Asked 3 years ago by Elka.

• A:Answer Yes it does have dual voltage however it will require a adapter.

  Answered 3 years ago by ASUS Answers

  
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