Questions & Answers

Q: QuestionHow much memory does the Zenbook A14 laptop have?

• A:Answer The Zenbook A14 laptop has 32GB of memory.

Q: QuestionWhat is included with this laptop?

• A:Answer The Zenbook A14 comes with a 65W AC adapter and a Zenbook sleeve.

Q: QuestionWhat is the screen size of this ASUS laptop?

• A:Answer This ASUS laptop has a 14-inch OLED display screen.

Q: QuestionWhat type of storage does this laptop have?

• A:Answer This laptop comes equipped with a 1TB PCIe 4.0 SSD.

Q: QuestionHow durable is this laptop?

• A:Answer This laptop has been tested to meet MIL-STD 810H military standards for durability, meaning it can withstand harsh conditions.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, the Zenbook A14 has a backlit keyboard for ease of typing in different lighting conditions.

Q: QuestionASUS Zenbook A14 (UX3407) for 1099.00. I read in PC World Magazine that there will be a second version that has Snapdragon "X Plus" rather than "X Elite" The magazine said it would be available at Best Buy for 899.00. Do you know when you will have it?

Asked 9 months ago by Zenbook.

• A:Answer I read the cheaper models is coming in March. But note that both models of the A14 use the new entry-level Snapdragon X chip, not X Plus or X Elite.

  Answered 9 months ago by 02nz

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Q: QuestionCan I have Microsoft Office Pro on this computer?

Asked 3 months ago by annt.

• A:Answer Yes, you can use Microsoft Office Pro on the ASUS UX3407QA.

  Answered 3 months ago by ASUS Answers

  
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Q: QuestionSi può avere con tastiera con layout italiano?

Asked 3 months ago by enrico.

Q: QuestionDoes this laptop come with Microsoft Office pre installed?

Asked 8 months ago by Anonymous.

• A:Answer The ASUS UX3407QA typically includes a Microsoft Office free trial or a one-year subscription to Microsoft 365.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionWhen will the sandstone color be available? Asus Model No. UX3407QA-X1P512

Asked 8 months ago by dsj26.

Q: QuestionIs the screen touch screen?

Asked 8 months ago by Timothy.

• A:Answer The ASUS UX3407QA does not have a touchscreen.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionIs there a way to have the backlit keyboard only turn when a key is pressed? It seems it's either on or off. When on, you can control the brightness but I'd like the backlight to come on only when I press a key, and then turn off after a while.

Asked 8 months ago by DrJT.

• A:Answer No, there is no way to have the backlit keyboard only turn when a key is pressed, it's either on or off using a hotkey.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionI am only getting about 12 hours of battery life with my new A14 even though I mm only internet surfing. Not running videos or other energy hogs. What is going on? About ready to return it.

Asked 8 months ago by DrJT.

• A:Answer What is your brightness level at, this plays a huge factor in how long your battery will last. Keep in mind most of these so called battery test are at 150-200 nits of brightness which is much different than real world. You also want to check interference with your wifi/strength of wifi.

  Answered 8 months ago by JayT

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Q: QuestionIs the SSD upgradable to a higher storage ?

Asked 9 months ago by Besty.

• A:Answer Yes, the SSD in this laptop is upgradable to a higher storage size.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionCan i use it in europe? Do i need converter?

Asked 9 months ago by Anonymous.

• A:Answer Yes, you can use the ASUS UX3407QA in Europe. The laptop's power adapter supports a voltage range of 100-240V AC and a frequency of 50/60Hz, which means it can handle the power standards in Europe. You will only need a plug adapter to fit the European power outlets. https://www.asus.com/laptops/for-home/zenbook/asus-zenbook-a14-ux3407/techspec/

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionWhen will the Zenbook a14 laptop be available at Best Buy?

Asked 9 months ago by DrJT.

• A:Answer It's available now

  Answered 8 months ago by JayT

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Q: QuestionWhen will the Zenbook a14 laptop be available at Best Buy?

Asked 9 months ago by DrT.

Q: QuestionDoes this laptop have aluminum casing?

Asked 9 months ago by Rodel.

• A:Answer The ASUS UX3407QA laptop features a metal casing, which provides durability and a premium feel.

  Answered 9 months ago by ASUS Answers

  
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