“Do Open box laptops come with warranty? What do I do when ASUS refuses to repair open box and bestbuy refuses to repair because it's ASUS?”

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• Don't buy Asus again and warn your friends. My response from Asus when a key fell apart after five months was "This issue is considered hardware-related, and the manufacturer's warranty does not cover a replacement or refund."

  Answered by DisapointedCustomer 6 months ago

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• Open box laptop's warranty is base on the serial number.

  Answered by ASUS Answers 1 year ago

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