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  • Question
    Is this phone really compatible with Verizon? Looking at the supported bands i see that it lacks band 13, which is Verizon's main band for LTE. BestBuy, you seem to have incorrect info for supported carriers... This model seem to be GSM carriers only ...   (3 Answers)

    By madegolorendano November 8, 2016.

    Answers
    • Best 
      Answer

      This phone only supports GSM carries like tmobile. BB has the wrong information about this phone. If you wan the real information always check the manufacturer website.

      By jimm3ron November 8, 2016.

    • Question
      Does this phone have a built in app for radio?   (2 Answers)

      By adventurer February 7, 2017.

      Answers
      • Best 
        Answer

        Yes, this has a radio app.

        By CommunityAnswer February 7, 2017.

      • Question
        Hello, please shed some light for me because so far it seems like no1 can, and before I spend 500US I want to be sure. Is this phone DUAL STAND-BY or DUAL ACTIVE? And would you explain the difference clearly to me please? Regards   (1 Answer)

        By GM82 November 24, 2016.

        Answers
        • Best 
          Answer

          This phone supports Dual Standby. Dual-SIM Standby (DSS) requires the user to specify which of the two SIMs is able to make and receive calls, while Dual-SIM Active (DSA) enables both cards to receive calls at the same time.

          By CommunityAnswer November 24, 2016.

        • Question
          Hi can u get this particular cell phone in a different color thanks for any help on this issue   (0 Answers)

          By peterlui1 April 9, 2017.

        • Question
          BestBay, so please confirm to me if it works on the frequencies below. Brazil 2G capabilities - GSM 850, GSM 900, GSM 1800, GSM 1900 3G capabilities - UMTS 850, UMTS 2100 - 4G capabilities - LTE 700 (28), LTE 1800 (3), LTE 2600 (7, 38) Tanks   (1 Answer)

          By EGIDIO March 10, 2017.

          Answers
          • Answer

            This is unlocked phone and will work with any GSM provider. ex: at&t, Cricket, T mobile. It want work with sprint or version. Therefore, if your Brazil provider is GSM (based on your question--it is) all you will require is a SIMM card and the Zenphone will work for you.

            By Dan1 March 13, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          It's an international unlocked version?   (1 Answer)

          By Esteban February 2, 2017.

          Answers
        • Question
          On The Official Page Of Asus The ZENFONE 3 Deluxe It Says That Theres No 64gb Phone Only 2,128,256gb why Does It Seg 64gb? Is the phone legitamente Real ? With a snapdragon 821? And it says 820.   (1 Answer)

          By Ivan November 27, 2016.

          Answers
          • Answer

            I'm not sure where you're seeing the gb's but it's 64gb and there's two different models. The deluxe special addition runs the snapdragon 821, the regular deluxe runs snapdragon 820.

            By Deedls May 7, 2017.

          • Question
            Can you please tell me if this is really an unlocked celphone. I'm from Brazil and i need to know before i spend 500 dolars on it. Another question, when will be available again? Thanks   (0 Answers)

            By Alex November 26, 2016.

          • Question
            Will this item be back in stock at any time in the near future?   (1 Answer)

            By cp92 November 17, 2016.

            Answers
            • Answer

              Yes it will most likely be back in stock it is just now coming on to the U.S. Market should be here soon the date I keep seeing is 12/15/16 I to have been waiting for many months almost to long almost !!

              By lastfrontier November 21, 2016.

            • Question
              Please how can i confirm that have this cellphone disponible in stores ? And when best buy will have the phone to purchase online?   (0 Answers)

              By FelipeG November 2, 2016.

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